employer cover photo
employer logo
employer logo

Manhattan Associates

Engaged Employer

Manhattan Associates reviews

3.7

72% would recommend to a friend

(2,147 total reviews)
avatar

Eric Clark

68% approve of CEO

59% positive business outlook

Manhattan Associates has an employee rating of 3.7 out of 5 stars, based on 2,147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Manhattan Associates employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jun 27, 2021
Recommend
CEO approval
Business Outlook

Pros

- Freshly graduated highest onboard as a class which allows you to make many friends - Challenging environment that forces you to learn new skills - More concerned about billability than making sure employees are getting the resources they need to succeed.

Cons

- Work/Life balance is horrible during the day. Back to back meetings with no breaks. Many days I do not have time to eat lunch because of meetings. - MA does not understand what a human needs to maintain a sound mental health. We are not robots. We have feelings. - High churn, and nothing is done to fix the reason why people leave. The problem is not working late, it’s how we are treated. - You are not set up for success, and when you fail they point to you as the problem. - Burn out and high employee churn in first 2 years - Poor feedback system that is top down and biased - Employees have to beg for product training and still do not receive adequate training. More time is spent on general security training and ethics than on training on how to deal with clients and product training - PMs need to have better training and do a better job preparing their teams. A pattern of adhoc meetings with little planning. - No trust in associates when calling out large problems. Managers do not take action to solve middle management problems, but will still say “We are here to support you.” - Clients pay senior prices for projects with non senior employees. - Unrealistic timelines with low amount of project resources.

2.0
May 4, 2021
Recommend
CEO approval
Business Outlook

Pros

You will get to learn a lot in short span of time. Lot of responsibilities. Competitive salary.

Cons

There are a lot in OMS. Work life balance is terrible being a support consultant. You will work on average 50 to 70 more hours a week don't even think regular, despite getting paid for only 40 hours Little to no training. You get everything thrown at your face from day 1 or first week. Management expects you to learn everything by a month. Huge influx of issues and escalations every other day from client. And management expect you to coordinate with India team on everyday issues for client and resolutions. That means early morning and night calls, some time could extend to 1-2am US time. This is norm and you don't get comp-offs for any of it. If there are any problem with the OMS and it gets escalated you need to have answer for everything to explain the entire Manhattan starting from Director, manager, and principals and respective Client. Sometime you will be handed over more than 3 clients with little to no knowledge transfers. India team doesn't give a damn, and US team suffers long hours. Management pretends they care, but doesn't take necessary actions and dumps everything on you. You have to support on weekends on rotation, sometime this could extend 2-3 weeks in a row in month. IT'S NOT A CHOICE.

3.0
Feb 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Possible quick promotion, good pay for the Atlanta area, good women's networking initiative despite lack of women at the company (it's tech), diverse projects within the industry, (sort of) easy ability to switch projects when unhappy, possible international opportunities (depends on luck and position placement so don't join the company banking on this)

Cons

Everything from your promotions and compensation depends on luck and where you happen to get placed within your department and project. The performance reviews account for nothing (yearly raises NOT based on performance) and you never know what they will stick you with. Even the layoff 6 months ago didn't represent employee performance at the lower level. Also, you can travel your second week on the job or you won't travel for a year. Don't take the job banking on either scenario. It's corporate- you have to fight for yourself because absolutely no one else at the company will. The client comes first.

Viewing 10 - 12 of 2,147 Reviews

Glassdoor has 2,287 Manhattan Associates reviews submitted anonymously by Manhattan Associates employees. Read employee reviews and ratings on Glassdoor to decide if Manhattan Associates is right for you.