Pros
On a personal level, my immediate team has been a positive part of the experience. There is mutual support, strong work ethic and collaboration at team level. Despite wider organisational challenges, the team consistently delivers and maintains professionalism under pressure.
Cons
The company has strong potential, but day to day reality is held back by a lack of effective leadership and inconsistent management practices. There is limited strategic direction, and priorities shift frequently, which creates confusion and inefficiency across teams. A major concern is the number of hidden costs that build up over time due to mismanagement. Poor planning, duplicated work, last minute changes and unclear ownership regularly lead to avoidable spending and wasted resource. These issues are rarely acknowledged at leadership level, and the impact is often pushed down onto staff. The culture can also feel toxic at times, with a blame focused approach rather than accountability and problem solving. When issues arise, responsibility is often deflected instead of addressed properly, which damages morale and drives turnover. Hiring and progression decisions also raise concerns. There appears to be an over reliance on personal connections and internal favouritism rather than proven capability and relevant skill sets. This undermines trust, reduces performance standards and makes it harder for strong employees to thrive. The business could improve significantly with clearer governance, stronger leadership standards and a more transparent, merit based approach to hiring and management.
