Mariner Finance reviews

3.7

68% would recommend to a friend

(683 total reviews)
avatar

Joshua Johnson

88% approve of CEO

62% positive business outlook

Mariner Finance has an employee rating of 3.7 out of 5 stars, based on 683 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mariner Finance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

683 reviews
3.0
Aug 25, 2016

Not for me

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

From my experience, overall good people. Depending on who your management is - they are encouraging to see you succeed and hopefully become promoted.

Cons

The industry (the amount customers pay in interest - how can you actually be really helping them when they are in need), occasional stressful working environment, the dreaded collection calls. Only reason why I wouldn't recommend it to a friend is because my personality doesn't belong in this field.

avatar
Mariner Finance Response
9y
Thank you for your review. We appreciate your feedback to our potential applicants regarding our culture throughout our organization. It is unfortunate to hear you feel this position is not a fit for you, however we encourage employees to apply internally for other openings they feel are a better fit for them. If there is anything else you’d like to share, please contact the HR Department. They are able to help guide you and point you in the right direction with your career.
5.0
Aug 22, 2016
Recommend
CEO approval
Business Outlook

Pros

They recognize and then reward hard work, contribution (both in direct production and the intangibles you bring to your job) and dedication. Many of my peers have been promoted to positions they aspired to achieve as well as myself. Very team oriented atmosphere, everyone in the branch is working together to achieve clear goals. Direction and communication from my boss is clear and it feels genuinely as if he wants to see me succeed and do well with Mariner. Successes are celebrated and the recognition is warming, they are very positive in feedback and provide plenty of coaching. A ton of opportunities available for growth within the company and they do a great job of coaching and preparing employees to grow with the company.

Cons

Some HQ "support" services can be tardy in their support of the office, some are even short or curt to you on the phone when you call them. Many new Executives now as they expand the company and the new execs come off as distant to the office/team, a very different feeling now and the branch/HQ dynamic does not feel as connected, something that others before did very well to cultivate. It sometimes feels like there are two "teams" in headquarters or that HQ is not on the same page as the branch.

avatar
Mariner Finance Response
9y
Thank you for your review and for informing our potential future employees that working at a Mariner Finance branch is an exceptional work environment for results-oriented individuals. Department heads have recognized that with our company wide growth comes the need for our support structure to grow. We always continue to grow and enhance our processes while improving our response times. HQ and our branch network being on the same page is very important us, and we will provide this feedback to our Executive Team. If there is anything else you’d like to share, please contact the HR Department.
1.0
Aug 8, 2016

Messed up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I enjoy consumer finance business, , this company promotes a deranged form of it.

Cons

Poor management. Unrealistic goals,low pay, employees are expendable, really messed up business plan. At the rate they are going they will be sold in the next 5 years.

avatar
Mariner Finance Response
9y
Thank you for your review. We regret to learn your experience hasn’t met your expectations and we welcome your feedback. Having a different business outlook can be frustrating, and we encourage you to discuss your ideas with your manager. If there is anything else you’d like to share, please contact the HR Department.
Viewing 640 - 642 of 683 Reviews

Glassdoor has 695 Mariner Finance reviews submitted anonymously by Mariner Finance employees. Read employee reviews and ratings on Glassdoor to decide if Mariner Finance is right for you.