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Marks & Spencer

Engaged Employer

Marks & Spencer reviews

3.7

63% would recommend to a friend

(11,370 total reviews)
avatar

Stuart Machin

66% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.0

Senior management

Marks & Spencer has an employee rating of 3.7 out of 5 stars, based on 11,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marks & Spencer employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

11K reviews
4.0
Nov 15, 2010

Great place to work

Gm section manager
Recommend
CEO approval
Business Outlook

Pros

M&S recognises special people and can offer great incentives to those who wish to progress, from cashier to manager it's achievable!

Cons

Benefits are starting to fall off as we compare with other market leaders

3.0
Sep 28, 2010

M&S Part time sales assistant

Coach
Recommend
CEO approval
Business Outlook

Pros

Pay is reasonable for part time retail work. There are also opportunities for promotion to coach, section co-ordinator and section manager positions,

Cons

Breaks tend to be quite short. 30 minutes for an 8 hour shift leaves very little time if you want to go out to eat. No tea breaks.

2.0
Sep 17, 2010

Beyond the Graduate Scheme

Business analyst
Recommend
CEO approval
Business Outlook

Pros

Great support, culture and starting point for a career. Opportunities to move between roles and great line management. Opportunity to 'cruise'

Cons

Process and policy driven culture restricts ability for projects and task to progress. No JfDI. Limited employee and management freedom to make decisions. Salary increases based on statistical distribution as oppose to discretion of Line Manager, frustrating many, including most recent Graduates. Does not 'move with times'; requires business case for use of tools often used elsewhere, such as Instant Messaging. Becoming more out of touch with other employee. Different internal perception of brand to external image

Viewing 11356 - 11358 of 11,370 Reviews
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Glassdoor has 12,960 Marks & Spencer reviews submitted anonymously by Marks & Spencer employees. Read employee reviews and ratings on Glassdoor to decide if Marks & Spencer is right for you.