Marks & Spencer reviews

3.7

63% would recommend to a friend

(11,370 total reviews)
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Stuart Machin

66% approve of CEO

51% positive business outlook

Marks & Spencer has an employee rating of 3.7 out of 5 stars, based on 11,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marks & Spencer employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Best working environment for the employees.

Cons

We get limited hours to work.

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Marks & Spencer Response
1w
Thank you for taking the time to leave your review. Your kind words mean a lot to us and it’s so lovely to hear that you enjoy working for us! Our success relies on the dedication of employees like yourself, so we thank you for all your hard work, keep it up! Marks and Spencer
1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

there are no pros that I can think of

Cons

you are constantly micromanaged. Dont trust you work unsupervised Too much hierarchy. If you are not a manager you are nobody. You have no voice no opportunities to progress

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Marks & Spencer Response
1w
Thank you for taking the time to leave your review. We’re always looking for ways to improve so your feedback is important to us to help us make our business even better. Please make sure you are linking in with your Line Manager about factors that may be affecting you in the workplace. Your store Big Rep is also a great person to link in with to share any feedback you have. Wishing you all the best! - Marks and Spencer.
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Could sometimes take home food. Nice colleagues. Supportive management

Cons

Minimal hours available. No natural light in food hall.

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Marks & Spencer Response
1w
Hi there, thank you for taking the time to leave us such a positive review! We're so glad you enjoyed your time with us. All the best for the future! - Marks and Spencer
Viewing 13 - 15 of 11,370 Reviews

Glassdoor has 12,960 Marks & Spencer reviews submitted anonymously by Marks & Spencer employees. Read employee reviews and ratings on Glassdoor to decide if Marks & Spencer is right for you.