Marriott International reviews

3.9

72% would recommend to a friend

(18,816 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,816 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Jul 13, 2017

Worst company I've ever worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cheep hotels prices as a benefit

Cons

I'm forced to give this one star - I wish I could give it none. If you are a mediocre butt kisser or an employee who wants to be treated like crap by management, this is the place for you. I don't understand the high reviews and as I read through them, looks like most are at the property level. HQ is a disaster. You will not get anywhere by being smart motivated and innovative. They claim innovation is the big objective/core value but it's not. God forbid you're smart and capable. They will manage you out, mostly because a large percentage of managment has only gotten ahead by being there their entire career and not based on the quality, ability, or qualifications they possess, and smart capable people are therefore a threat. There are Director level employees that would not make it outside of Marriott. Do you really need to use a Director level headcount to specialize in creating power point slides - as a job? You have SVP's padding jobs by bringing in their "buddies" with big promotions not giving exsisting Marriott employees a chance. When these "buddies" fail at their goals, work is just shoved down to another Marriott- albeit capable- employee but giving them no time complete the work and setting them up for failure then berating them when they do. HR is in bed with Sr. Mangement and they actively work together to ban good smart people because they are perceived as a threat to the Marriott lifers. I have honestly not met one person who is happy working for HQ and many of these people who were lured by the sexiness of working for "the world's largest hotel chain" are actively looking for new positions. Employee engagement scores are so low and get lower each year. Yet nothing is ever done. If the C-levels cared anything about the company they would get an outside firm to analyze all the financial waist due to poor processes, bad leadership and unethical (although probably completely legal) hiring, promotion and vendor engagement practices. If you're smart and have any self-respect at all you will avoid this company and it's culture, because you will not advance in your career. You'll be frustrated while incompetent outsiders with internal connections or Marriott lifers are brought in over you because of who they know or how long they have been there and not qualifications, while you're made the scapegoat and berated when things go wrong.

2.0
Jun 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Compensation (good pay, benefits, time off) Discounted hotels.

Cons

Good ole boys corporate culture and resulting structure. Compensation (leaving you in golden handcuffs/hard to make a move). Lack of learning and advancement opportunities. Very siloed professional development, generating a very specialized skill-set unique to the corporate Marriott systems (ie. Very little translatable skills. Value increases within company, but not in the overall job market, which makes it very tough to find another job when your time comes).

4.0
Jun 20, 2015

Room Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Tips, other workers were very diverse and friendly, never a dull moment at work. If you like staying active and are an early bird, this was a great job to be at. I was out of work when everyone else was coming back from lunch. I loved it.

Cons

Little down time and few time for breaks. This is not the place to work if you're looking to hang out at work.

Viewing 28 - 30 of 18,816 Reviews

Glassdoor has 21,396 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.