Marriott International reviews

3.9

72% would recommend to a friend

(18,816 total reviews)
avatar

Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,816 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Jul 24, 2013

Terrible PTO

Recommend
CEO approval
Business Outlook

Pros

People are nice and knowledgeable. Certain departments permit telecommuting. Health insurance is pretty decent.

Cons

The PTO for new hires is laughable, as you start out with 12 days. Not sure how this company can be rated top by working mother magazine! As a working mother, 12 days are not enough. Then they also decided to get rid of the "Borrow Leave" policy. So you have to use all your prior year leave by June 28, only get 12 days, cannot borrow any leave, thus have no PTO available for when your kids are on summer break. I'll be leaving this company next year. There are better places out there. Marriott had the reputation of being a great employer, but that certainly will fade, as more of the older people retire and new people with the same crappy benefits are hired.

1.0
Jun 9, 2013
Recommend
CEO approval
Business Outlook

Pros

It WAS a great company to work for. We all gladly worked ourselves to death for the company that held it's employees on a pedestal. They wanted to do things right and that is what we did. Past tense.

Cons

Now that Mr Marriott is no longer at the helm that is all gone. The current management is risking driving the company into the ground, everything is being outsourced. I know this sound like a disgruntled employee rambling but it not just that (I am still an employee). We worked hard for this company and took great pride in it and now that is being just thrown away. The current direction puts the company at great risk as they will be just another hotel mgmt company except a lot more expensive. In the current era of "Insourcing" and after countless failed outsourcing attempts by other companies the current mgmt thinks they can do it better. I hope I'm wrong as I've put my heart and soul into this company but I have to say I'm concerned over Marriott's future.

1.0
Apr 21, 2013

Marriott

Recommend
CEO approval
Business Outlook

Pros

Employee benefits. Friendly (non-management) staff.

Cons

Department restructuring. Outsourcing of majority of positions. Mr. Marriott's ideals of "Treat the employees well, and business will thrive" has been thrown out the window since Sorenson has take the role of CEO.

Viewing 34 - 36 of 18,816 Reviews

Glassdoor has 21,396 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.