Marriott International reviews

I don't have the personality for this job. The hours are terrible. The only guarantee is that I can never make weekend plans. I either have to be at work a 5am and work into the afternoon or work until 1-2am, and most of my shifts are 10-12 hours long. I hate dealing with and cleaning up after the snooky customers, I hate having to move heavy s*** all day, my boss is an anal-retentive blow hard. Everything is broken and there's rarely enough supplies for me to do my job properly. It's the standard "too much work for too little" situation. The job is far from mentally stimulating yet physically demanding. Staff moral is always low, and if I hear one more empty "you're the face of the company! smile! we couldn't do any of this without you!" comment, I'm going to lose my mind. Take this job if: you enjoy mindless busywork that will last into the early morning ("oh, I know it's 2:30am and you've been working for 10 hours, but you have to polish this tub of silverware before you go") , cranky coworkers, being on your feet for 9+ hours a day, carrying/pushing heavy carts full of dishes from one end of a hotel to the other, like working on weekends and having 0-to-no social life. This job is good for high school students who need money and don't know any better. It was my mistake taking the job in the first place and I'm counting down the days until my last shift.

While training and education discounts are offered, I found very little managerial support for advancement within or across functions. Networking is challenging in that there are many managerial layers to deal with. In my experience, only two people in my Information Resources (IT) department of 25 advanced to outside positions in 7 years, with only one going outside of IR. This particular group also spent a lot of time stepping over dollars to pick up dimes -in other words, they were more interested in creating processes to justify their existence than in delivering real value for end users in terms of ease of IT asset procurement and management. This is typical of many business support functions where Senior Directors are cowed by the SVP's to simply do as they're told. Recognition felt superficial and forced, and while some managers were capable of more, the default response to any service delivery issue was to kiss up and kick down. There is an uneven policy for flexible work arrangements, and that created a burden on those who are on site constantly putting out fires. The on-going organizational restructuring and outsourcing of Marriott's management services places a lot of stress on Associates who either leave for outside opportunities or grind it out while surrounded by increasing numbers of external vendors and consultants. They endure by escaping to the gym when the boss doesn't schedule a brown bag lunch meeting, or taking as many coffee breaks as they can.