Marriott International reviews

3.9

71% would recommend to a friend

(18,853 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Sep 29, 2014
Recommend
CEO approval
Business Outlook

Pros

The hours were always in place. A schedule is always printed a week ahead.

Cons

Managers always left early. No rapport between managers and employees. Never paid on time. Checks issued were never accurate. Low pay.

1.0
Sep 24, 2014

Horrible place to work!!!

Recommend
CEO approval
Business Outlook

Pros

You get discounted rooms from any Marriott around the world. Its not a set price and its based on hotel popularity and rooms available. Marriott reserves the right to deny your reservation at any time. I stayed downtown chicago at a rate of 159.99 a night. without the discount it would have been 239.99 a night. because the property is managed by Concord Hospitalities you get a 6 free night stay a year with any of concord properties (you can only use 2 nights at one time)

Cons

the starting pay is 9.00hr for housekeeping. the work does not match the pay, its extremely hard on you back and knees. on any given day you could be expected to clean 21 rooms. 30 min. a room with the expectation the room should be perfect. The hotel never has the appropriate amount of linen. The housekeepers have to compete with each other for clean towels and bed sheets. Labor isn't distributed evenly among all the employees. some people will be assign to vacuum the halls every day (a much easier job) while others are assign to clean rooms every day( much harder on your body but receive the same pay). When promotion opportunity come up the management will give the job to people they have personal relationships with despite work performance. If you show up to work every day and do a good job management will hold you forever in that position.

1.0
Aug 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Easy schedule, lots of time off, relaxed dress code, middle management very helpful and friendly.

Cons

They have a good training department, but you feel like a robat on the phones can,t break from script. They talk a good game, but doesn,t follow through with.

Viewing 178 - 180 of 18,853 Reviews

Glassdoor has 21,443 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.