Marriott International reviews

3.9

71% would recommend to a friend

(18,853 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Nov 19, 2013

Marriotts in CIS

Recommend
CEO approval
Business Outlook

Pros

Competency, understanding hospitality's seed. Reacts to staff's feedback.

Cons

Region depended low level in emotional and social intelligence. Low salary level in general. Bound to owner's politics and pressure. Departmental management looks backwards, instead of focusing on future clear vision and change management in personal and partially in operational planning.

1.0
Nov 1, 2013
Recommend
CEO approval
Business Outlook

Pros

There are some decent people who work in the hotel.

Cons

Management is in collusion with the union representative which makes it exceedingly difficult for employees to approach their union. The place is extremely disorganized; the Marriott's right hand doesn't know what it's left hand is doing. New employees are given full-time hours in the beginning, but are eventually relegated to working only one day per week; coincidentally, just before their probationary period has expired. Nineteen dollars is deducted from each pay cheque to cover union dues. "Kitchen Associates" is just Marriott's vernacular for dishwasher. They don't pay you extra for doing tasks outside your realm. My advice to anyone who's interested in applying for this position is to look elsewhere. Trust me, it would be better to work at McDonald's.

Viewing 18652 - 18654 of 18,853 Reviews

Glassdoor has 21,443 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.