Marriott International reviews

3.9

71% would recommend to a friend

(18,846 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,846 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Apr 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Huge hotel discounts Get to meet a lot of people There are slow days, but (depending on the hotel) you are always on the go, which makes time go by faster Good experience for customer service and professionalism. If you are not a good multi-tasker, you will be after working a front desk

Cons

I thought the compensation could have been a bit higher, considering that front desk is the face of the hotel. Front desk is where all the complaints come to, even if it has nothing to do with you. As a front desk associate, you are asked to help out anywhere and everywhere in the hotel, when needed.

3.0
Mar 30, 2012
Recommend
CEO approval
Business Outlook

Pros

I think they did a good job with working with my schedule I always got the hours I needed just not the pay.

Cons

The regional manager for the franchise had no idea what was going on we went through 3 managers in the year that I worked there.

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Glassdoor has 21,434 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.