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      Marriott International

      Engaged Employer

      Marriott International reviews

      3.9

      71% would recommend to a friend

      (18,846 total reviews)
      avatar

      Anthony Capuano

      79% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Senior management

      Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,846 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Nov 28, 2011

      Marriott as a Corporation great, its subsidiary corportations are bad!

      Front office manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits Training (if your at a Marriott Corporate owned location)

      Cons

      If you are at a franchised location you receive half the Marriott Training, half the opportunities. At my location specifically they didn't promote from within and was impossible for transfering to another property. Managers are all lazy and leave everything to Front Desk associates to handle everything. I can't stand to be a manager here because I have a heart and avoid delegate the front desk or "line associates" the dirty work but the upper managers get mad about it and ask whats wrong with me?

      2.0
      Nov 12, 2011

      Marriott the company is wonderful...management not so much

      Booking agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full-time hours... Decent benefits Paid sick days Employee room discounts great Co-workers are wonderful to work with Attempts of management to raise moral and make it fun appreciated...

      Cons

      Low pay for the amount of responsibility required, two tiered staff the upper management and the others...would comment further but will not use profanity, the rules are always changing I feel to suit which ever manager you happen to speak with, lack of respect from management to staff, I am a long time employee of 5 plus years, the daily JUNK mail that we receive in our mail box is not very green or socially responsible, pep talk prior to the yearly employee survey is laughable..very shallow, feel that management needs to be refreshed to improve employee moral, any large corporation that I have been involved in replaces management to keep the positive image of the corporation. Our management team is very stale and needs new faces to improve the overall company image, and experience

      5.0
      Nov 9, 2011

      Great experience, would recommend company to others!

      Guest service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Easy to advance in the company *Fabulous education and training *Good "Empowerment" policy *Strong relationships between management and hourly staff

      Cons

      *Often a lot of hours *Work holidays *Pays very little (usually makes up for it in benefits)

      Viewing 18760 - 18762 of 18,846 Reviews
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      ReviewsMarriott International reviews

      Glassdoor has 21,434 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.