Marshalls reviews

3.4

58% would recommend to a friend

(7,621 total reviews)
avatar

Ernie Herrman

55% approve of CEO

47% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Feb 7, 2019

Snakes, all of them.

Recommend
CEO approval
Business Outlook

Pros

I liked putting the items for sale away. Working in the back room was great, very organizational.

Cons

Sucking people into their awful credit card, the managers speak to you through a headset every 30 minutes to try harder. Real the customers in like fish! DONT TAKE NO FOR AN ANSWER. You wanna fit in? You’ve got to be the pushy type. The managers will act like your life is on the line if you don’t sign people up. This job doesn’t make you feel like you’re genuinely helping customers unless it’s helping them find an item in the store.

1.0
Oct 23, 2018

Wrongfully fired....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

İnside and they started me off at $9.00 an hr

Cons

On my second day a mgr came n got me and had me call n do the wotc tax credit and i got it approved and as soon as i hung up the phone they fired me..... Cuz i didnt check the box on the app about the felony... İ dont have to do that cuz of the ban the box deal that was passed....

1.0
Aug 11, 2018

Just Don't

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sadly there are literally none.

Cons

The worst retailer I've worked for. I've worked in 3 different locations, 1 in a different state, and the overall company culture is beyond toxic. The company consists of the typical retail stereotypes, i.e, management that has no clue what they're doing with a lot of ego to go around, strong high-school mentality among workers, non-flexible schedules, no work-life balance, daily threats to your job, customers leave something to the imagination. The basics. I was a coordinator 7 out of the 9 years I've been with this company and stepped down because of a manager they hired who caused 54 employees to quit within the first few months she was here. I stepped down back to part-time because my hair was falling out at an alarming rate and I started to take my work home which caused turbulence in my relationship. It came to a point where I was just constantly angry. The pay is not worth the amount of grief you are given and it's definitely not worth your personal health. Benefits decrease in quality each year as well. They keep cutting the benefits but yet hike up the rates. Pay raises are laughable, $0.35 - per year at the most, even at a good performance score. Etc. With the amount of years I've been here I could write a Gothic novel about this organization - thank god I graduate this year.

Viewing 34 - 36 of 7,621 Reviews

Glassdoor has 7,835 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.