Marshalls reviews

3.4

57% would recommend to a friend

(7,628 total reviews)
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Ernie Herrman

55% approve of CEO

47% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Aug 4, 2016
Recommend
CEO approval
Business Outlook

Pros

The work here was very easy. If you have enough shifts you will get the hang of pushing out merchandise, knowing where they go, learning the codes on the tags, and learning the hang of the registers. If you apply yourself you'll know everything within two weeks. You get assigned to different departments the more you work and the more comfortable you get with all the departments of home, mens/kids, womens apparel (includes women's activewear, missy/professional wear , and juniors) , fitting room, shoes and register.

Cons

Only negative I would say is you don't get enough hours if you're a part-timer to keep this one job. You will need another job to get by. They are always hiring new people, about three every month or so. Only other negative would be that managers stand over your shoulders all the effing time to listen if you ask customers to sign up for a credit card when you're at the service desk/register. They stand right behind you just listening to how you interact with customers especially if you aren't getting any customers to fill out the credit card application to apply. Do not miss that!

3.0
Feb 9, 2016
Recommend
CEO approval
Business Outlook

Pros

The people development classes you are sent to are fun. You get to meet a wide variety of people from different areas of your region. My staff for the most part, is pretty great.

Cons

No hours for associates. No support from HR. No support from regional trainers or managers. Little access to information or reports that you are told you need. Lots of confusion on what's the "right way" to do things. Training materials are outdated or non-existent.

3.0
Dec 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Some of the co-workers are nice. Initially your hours are ok.

Cons

Too many peers want to be managers and coordinators but aren't. Hint to floor staff mind your own business. Several of the managers are cool however your availability is often ignored when they schedule you. Further favoritism seems to play a role in how staff are scheduled which is unfair.

Viewing 43 - 45 of 7,628 Reviews

Glassdoor has 7,843 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.