Marshalls reviews

3.4

57% would recommend to a friend

(7,630 total reviews)
avatar

Ernie Herrman

55% approve of CEO

47% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Apr 18, 2012
Recommend
CEO approval
Business Outlook

Pros

The benefits are somewhat good but that's about all.

Cons

The store is always a mess. They shove all the merchandise in the trucks and expect a handful of employees to unload and stock up the store and get the stockroom empty in a few hours. The customers who shop there are messy. They open and break most items and then management gets in trouble for that. As management, you work crazy hours min 50-60 per week and sometimes with no breaks. You never get any recognition. I don't recommend anyone to work for this company!!

1.0
Apr 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Good first time job. Scheduling is never an issue. Easy to find someone to cover your shift(since no one is really getting hours we'll all hungry for them!)

Cons

Won't give me a shift longer than 5 hours. I average about 10 hours a week. Only 10. Can't support myself with the small paycheck. NO FULL TIME. None of the customers that come in speak English. I swear my store has no air conditioner. Always the only person on the floor. Too many areas of the store for one single person to handle. Won't train me to be a cashier. It's hot. I'm inside and sweating worse than I would outside. Customers complain about the heat and how dirty the store is. Someone left a comment on a review site about my store smelling like "urine", which it does. Really, I can go on.

Viewing 7546 - 7548 of 7,630 Reviews

Glassdoor has 7,845 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.