Marshalls reviews

3.4

57% would recommend to a friend

(7,630 total reviews)
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Ernie Herrman

55% approve of CEO

47% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Apr 5, 2012

Needs more pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dealing with customer, being helpful, making friends at work. good experience in a fast pace enviroment.

Cons

Some times we need more team members on a shift. People on the floor aren't able to do their job because they are called up to the register all the time. There are sometime three cashiers on a shift. And we are a big store so that is just not enough. They also need to pay people more minimum wage for all that we do as employees is just not enough.

1.0
Mar 26, 2012

Hell

Recommend
CEO approval
Business Outlook

Pros

atleasr it was a job,some of the people were nice. Easy dress code. A store could run with few people if not busy. free parking

Cons

never had any help, could hardly ring up customers. Pulled in 20 different directions. Stores are always a mess. Restrooms were am embracement. last shift had to stay after closings to try to clean the mess up or you would get reemed the next day. huge trucks would come in several times a week with huge boxes filled with everything under the sun. had to go through each bow and try to sort out the mess. Many workers developed repetitive motion injures to there hands from digging through the hundreds of mixed boxes of fright. Low pay but they expected management and coordinators to work crazy hours. some stores had 2nd floor stockrooms with no fright elevators. District and regional staff were unresponsive to srore needs. Customers demanded department store service though they were only paying pennies on the dollar for leftover top label merchandise.

1.0
Mar 24, 2012

WORST JOB EVER

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

very flexible scheduling, getting paid every week instead of every two weeks, friendly college kids that keep things pretty fun

Cons

management is incompetent, low pay, being a coordinator and doing 10x more work than everyone else as well as write ups, and verbals for only $1 more in pay, no organization, no cashiers, no hours (supposedly), company does not care about it's employees, if your lucky .25 cent raise a year, expects you to do way too much more than you have time for, absolutely no over time (so really absolutely no way to get everything done they expect), sweating your ass off because you have to call someone across the country to change the thermostat, giving the customers whatever they want so they walk all over you, no gratitude shown by management for all the work you do, expected to get credit apps however absolutely no incentive other than to wear jeans and maybe a coke that costs .75 cents, no meetings so no one ever knows what is going on, barley any training for new people, management doesn't need a degree or any kind of education (which is VERY clear once you work with this management team).

Viewing 7549 - 7551 of 7,630 Reviews

Glassdoor has 7,845 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.