Marshalls reviews

3.4

58% would recommend to a friend

(7,619 total reviews)
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Ernie Herrman

55% approve of CEO

48% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Oct 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Works only 3 days a week (Friday - Sunday), which can be a downside for some people. It's a big company (TJX), something to put on resume

Cons

Promotion is not merit based. It is who you know not what you know that get you a promotion. I know some people who stay on the same position and never move up despite being better employees than others. Management often have high expectations but provide inadequate resources to accomplish those expectations. It's hard to motivate associates when they do not get rewards for going extra miles.

2.0
Oct 26, 2008
Recommend
CEO approval
Business Outlook

Pros

Not required to pressure customers into buying.

Cons

Was hired for one position, but was actually required to do a little bit of everything. As a 45 year old female, it was scary to be unloading truck shipment 2-3 times per week as a part-timer without the option to purchase health insurance. No 3 month review. 0 feedback on job performance during 6 months of employment there. Work schedule for following week was usually posted only the day before it began. Very little training, and it was very haphazard at that. Even with 10+ years of retail under my belt, most of it being management , was only paid an entry level $7 per hour. Employee discount was only 10%.

Viewing 7618 - 7619 of 7,619 Reviews

Glassdoor has 7,833 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.