Marshalls reviews

3.4

57% would recommend to a friend

(7,635 total reviews)
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Ernie Herrman

55% approve of CEO

47% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
May 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay Closed for thanksgiving Easy holiday hours

Cons

Micro managed Poor communication Culture of mistrust created by regional staff everyone is guilty till proven innocent Regional staff overriding company policy

1.0
Nov 12, 2015

Backroom Coordinator

Recommend
CEO approval
Business Outlook

Pros

Nothing was a positive at Marshalls. It always felt like walking on eggshells constantly. Maybe the only positive was some of the employees that you worked with made the time their a little bit better to tolerate from time to time.

Cons

Never a set schedule, in-competent managers, you have to work 1 full calendar year before you can get any vacation time, plus you have work 6 months before you are eligible for benefits. No benefits for part-time or vacation time. Raises are a joke...worked 1 full year with great reviews & received a 1% raise of 15 cents. You are never alloted enough time to complete everything in a business day, they run extremely lean & expect the world from you with very little support of additional people to accomplish the tasks at hand. They constantly push credit, credit, credit...which I get from a business perspective, but am completely against...they are preying on the weak who do not payoff their balances to earn more dollars on interest. Upper levels of management are living in the ivory towers & expect the world from those in the trenches who are paid very little. Then again that is all of retail.

1.0
Oct 10, 2015

Horrible Company.

Recommend
CEO approval
Business Outlook

Pros

Everything was alright during the first two weeks for working here, great people, happy, overly happy.

Cons

After two weeks with working for Marshalls as a sales associate, I was treated awfully by both employees and even the management. I was working for this company for less than six months before I was injured at work due to their lack of safety for the employees. I was officially diagnosed with a hairline fracture to my right foot, and due to this I was suggested I file an injury claim, after this CLAIM my hours were cut drastically to the point where I could barely even pay a phone payment. I do not recommend working for this company, you are over worked for less than what you deserve.

Viewing 124 - 126 of 7,635 Reviews

Glassdoor has 7,851 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.