Marshalls reviews

3.4

57% would recommend to a friend

(7,638 total reviews)
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Ernie Herrman

55% approve of CEO

47% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,638 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Oct 8, 2013

Goo

Recommend
CEO approval
Business Outlook

Pros

Good employees and flexible scheduling

Cons

The pay was minimum wage and it seemed like a lifetime before any raise was offered

1.0
Oct 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits in general, flexible schedule, 401 k, insurances.

Cons

From Store managers to regular associates, everybody is overworked and understimated. There is no opportunities for advancement or is very limited, depending in who is your DM. THERE IS VERY LITTLE TRAINING, but high expectations. Payroll at store is never enough so they demand you to do more in less ours. How is it possible that one person is responsabile of recover half of a store in 4 hours and make it look lke Macys, after a whole day of customer trashing every single display. The recognition are like made for retarded people, like for example, a candy for sign in a customer for a credit card. The store AC is bad, prepare to sweat, even customers complain but home ofice dont care. Some managers sit in the office for the whole shift. No christmas partyes anymore, may be pizza or a sandwich. They ofered coordinator the opportunity to become managers but there is no openings and if there is any, they hire from outside. The stores are bombarded with trucks 6 days a week in most location and with a handfull of employees they demand a clean backroom. Is like working in a third world country no less. Unless you have a college degree and work for the home office, do not even think of work here.

2.0
Aug 28, 2013

Absolutely horrible!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company fiscally sound. Value/merchandise plentiful to customers. Peers are nice and supportive.

Cons

Direction ever changing and expected to meet everything at a moments notice which is unrealistic. Mgrs are unprofessional and gossip among themselves and spread lies about each other. Very tough company to work for as communication is sparse. No work balance just what you can get out of people.

Viewing 169 - 171 of 7,638 Reviews

Glassdoor has 7,854 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.