Marshalls reviews

3.4

57% would recommend to a friend

(7,644 total reviews)
avatar

Ernie Herrman

55% approve of CEO

46% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Apr 2, 2023
Recommend
CEO approval
Business Outlook

Pros

There's a 5 word minimum but I can't think of 5 nice words to say

Cons

Hard to know where to start. The only thing the company cares about is opening up TJX cards so sales are nice but opening TJX That's what they push with a hard sell. Be nice to customers but get them to open a card is all they really care about. They try to intimidate employees. Air conditioning broke customers complained they brought in the loudest airplane type fans which almost made me go deaf. You can't complain about anything because they reduce your hours. They jerk you around from one department doing the next. They hire you for 1 position and 1 function but while you're at it do all these other jobs in other departments although there's never any proper training even for the original Position. What is pathetic is that they only push opening up cards because they say open more cards more rewards more snacks like we are dogs. Most employees are very unhappy but we're all in a position where we need to work somewhere. So we put up with their Poor treatment.

1.0
Mar 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits, coworkers and time off

Cons

Overworked, underpaid, no respect, absolutely no work/life balance, retaliation for using open door, favoritism, micromanagement. This company truly doesn't care about its people. No opportunities for advancement. They use you up , exploit your productivity and leave you incredibly burned out

4.0
Mar 25, 2023

Loss Prevention

Recommend
CEO approval
Business Outlook

Pros

Friendly staff and customers. Easy and nice work environment mostly.

Cons

The Pay and schedule are cons.

Viewing 256 - 258 of 7,644 Reviews

Glassdoor has 7,860 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.