Is Marshalls a good company to work for?

Marshalls has an overall rating of 3.4 out of 5, based on over 7,861 reviews left anonymously by employees. This rating has been stable over the past 12 months. 57% of employees would recommend working at Marshalls to a friend and 46% have a positive outlook for the business. The best reviews about Marshalls have been left by employees working as Part Time Cashier , ASM- Assistant Store Manager and Cashier/Sales Associate .

Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Marshalls?

57% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1744) , Sales Associate/Cashier (584) , Retail Sales Associate (487) , Cashier (470) , Merchandise Associate (256) , Associate (233) , Store Associate (155) , Coordinator (145) , Assistant Manager (120) , Retail Associate (97) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Store Manager (74) , Front End Cashier (73)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 446 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 392 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 367 reviews)); "The scheduling is flexible and if there is payroll you can work a lot of hours" ((in 242 reviews)); "Flexible schedules were great." ((in 175 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 686 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 352 reviews)); "No training and expect us to learn quick and be perfect." ((in 97 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 73 reviews)); "You make minimum wage and don't always get as many hours as you want." ((in 73 reviews))

What are the top reviewed Marshalls locations?

New York , Houston , Chicago , Atlanta , Boston , Miami , Charlotte , Brooklyn , Columbus , San Diego , Phoenix , Philadelphia , Los Angeles , Sacramento , Dallas , Tampa , Pittsburgh , Bronx , San Antonio , San Jose , Orlando , Las Vegas , Fort Worth , Washington , Baltimore , Jacksonville , Framingham , Jersey City , Saint Louis , Rochester

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Marshalls

Marshalls reviews

3.4

57% would recommend to a friend

(7,645 total reviews)

Ernie Herrman

55% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.0

Senior management

3.0

Career opportunities

2.7

Compensation and benefits

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

Nov 28, 2022

The Lowdown on Marshalls/TJX

Asm operations manager

Recommend

CEO approval

Business Outlook

Pros

*Great Bonuses *Good recognition *Management is flexible

Cons

*As a manager, you can and will travel up to an hour from your home *The constant push of the TJ rewards credit card

4.0

Oct 5, 2022

Fun job

Customer experience coordinator

Recommend

CEO approval

Business Outlook

Pros

Very fun, management excellent, great training.

Cons

The pay is horrible, not a living wage.

1.0

Jul 28, 2022

Toxic management and bullying encouraged regularly

Customer experience coordinator (cec)

Recommend

CEO approval

Business Outlook

Pros

They provide a huge selection of food every month for all employees so nobody has to bring their own lunch. Rewarding employee’s with full meals, caffeine, and snacks constantly stocked.

Cons

Management is toxic beyond reason, they allow supervisors to discriminate and bully other employees as long as those supervisors can earn credit card applications. Management not only openly allows this but will encourage treating other employees poorly and will even join in regularly. They use illnesses and disabilities against people in cruel ways. Like the movie mean girls, but make them way older, unattractive, and less brain cells then Karen. They bully people until they quit in order to help friends or relatives move up quickly regardless of actual experience or ability.

Viewing 262 - 264 of 7,645 Reviews

Jobs at Marshalls

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