MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
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Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jul 20, 2025

MassManual

Recommend
CEO approval
Business Outlook

Pros

Above average pay and benefits. Free food

Cons

I've worked at several investment management companies in my career and the workflows/processes, if they could be called that, at Massmutual IM are the worst I've ever seen by miles. I'm actually embarrassed by how bad the workflows are. Constant meetings that go over the scheduled time where nothing is accomplished. Bottom of the barrel colleagues in terms of intelligence and independence. Extremely long hours due to aforementioned horrific workflows and long meetings. Working here is driving me insane. It is very unclear how, if at all possible, how to move up in your career at MassMutual.

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Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.