MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

The leadership for the Product and Operations group is amazing and is very forward looking with an impressive vision for the company and for the new products being built. Along with that the leaders are kind and very understanding leaving the employees feeling welcomed and human.

Cons

Sometimes have had difficulty narrowing down who is the owner of a certain part of the product since the org is so big.

2.0
Jul 14, 2025

It’s Okay

Recommend
CEO approval
Business Outlook

Pros

Great benefits Great training program

Cons

In the call center you are solely a number and you will only be accounted for as your metrics

Viewing 103 - 105 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.