Question 1

Is MassMutual a good company to work for?

Accepted Answer

MassMutual has an overall rating of 3.5 out of 5, based on over 2,833 reviews left anonymously by employees. This rating has been stable over the past 12 months. 55% of employees would recommend working at MassMutual to a friend and 51% have a positive outlook for the business. The best reviews about MassMutual have been left by employees working as Internship, Data Scientist and Financial Analyst.

Question 2

Does MassMutual pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, MassMutual employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at MassMutual. This rating has decreased by 2% over the last 12 months.

Question 3

How satisfied are employees working at MassMutual?

Accepted Answer

55% of MassMutual employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated MassMutual 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

Question 4

What are the top reviewed jobs at MassMutual?

Accepted Answer

Financial Advisor (236), Financial Services Representative (130), Financial Services Professional (84), Intern (61), Customer Service Representative (43), Financial Representative (39), Project Manager (30), Director (27), Consultant (24), Agent (22), Insurance Agent (22), Business Analyst (21), Account Manager (20), Sales Representative (20), Financial Professional (18)

Question 5

What are the pros of working at MassMutual according to real employee reviews?

Accepted Answer

"Benefits and holiday/vacation time were great" ((in 226 reviews)); "Great people and tasks were not very demanding." ((in 165 reviews)); "Culture is great and flexibility for work life balance" ((in 111 reviews)); "Work life balance is good" ((in 110 reviews)); "Training was good not great" ((in 94 reviews))

Question 6

What are the cons of working at MassMutual according to real employee reviews?

Accepted Answer

"There is no salary so if you have a a difficult month getting business you have absolutely no income" ((in 91 reviews)); "No base pay commission only commission rates are lower with MassMutual than some other companies." ((in 71 reviews)); "Many managers have no underwriting background and do not understand the underwriting process and the amount of time it takes to underwrite." ((in 41 reviews)); "Upper management is completely disconnected and either is unaware or doesn't care what front line employees or managers think." ((in 21 reviews)); "Too much favoritism" ((in 12 reviews))

Question 7

What are employees saying about MassMutual layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MassMutual layoffs and their outlook for job security at MassMutual in 2026.

Question 8

What are the top reviewed MassMutual locations?

Accepted Answer

Springfield, Boston, New York, Enfield, Phoenix, Houston, Bala Cynwyd, Philadelphia, Charlotte, San Francisco, Chicago, Atlanta, Walnut Creek, Pittsburgh, Fort Lauderdale, Richmond, Raleigh, Scottsdale, Minneapolis, Los Angeles, Seattle, Lake Oswego, Warren, Buffalo, Virginia Beach, Southfield, Dallas, Cincinnati, Portland, Amherst

MassMutual

MassMutual reviews

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Bait and switch

Positive experience, but full commission and no salary

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