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      MassMutual

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      MassMutual reviews

      3.5

      55% would recommend to a friend

      (2,386 total reviews)
      avatar

      Roger W. Crandall

      73% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,386 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Aug 7, 2011

      Good people and employees are treated well, but very beaurocratic

      Actuary
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most people are very personable. Great benefits, including small things like dry cleaning, shoe and clothing repair on site. Overall very good people.

      Cons

      Incentives need to be changed so that people are more willing to work together (be helpful) across areas. Employees are very helpful to their boss and immediate team, but it is hard to work people in other areas. There is a "silo" mentality. Even within one's area, people are very political.

      2.0
      Jun 30, 2011

      MassMutual is will help those willing to take the wheel with their own careers, perfect for the go-getters

      Financial services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Helps one develops immense self motivation due to the high pressure nature of the business. Encourages professional networking. Will help hone communication and influencing skills.

      Cons

      Management should spend more 1 on 1 time on teaching representatives concepts in financial planning, placing less emphasis in the process of making the sale to keep employee satisfaction high.

      4.0
      May 10, 2011

      A good place to work with many excellent hard working people who all want to get the job done right.

      Solution architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Front line managers do care about their staff and work to help them be successful.

      Cons

      Becoming more and more like a stock company (layoffs nearly every year of some kind or another). Communication is not always the best from senior level down to folks on the floor. Pushing to do more with less staff. Lots of folks putting in extra time to meet deadlines.

      Viewing 2215 - 2217 of 2,386 Reviews
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      Glassdoor has 2,833 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.