Mastercard reviews

4.1

82% would recommend to a friend

(7,701 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,701 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Jan 25, 2023

Hypervigilance City

Recommend
CEO approval
Business Outlook

Pros

401k match is about it

Cons

If you want to have a career at MA, you’re required to be hyper-vigilant in managing your reputation. One, minor mistake often undoes years of strong performance. In most cases, leaders won’t be even directly tell you about the mistake or their shift in perception and just let these people continue working hard with no carrot on the other side. This is true for EVPs and exec leaders too, very few operate at exec levels because they’re too worried about their own perceptions so they’re dwelling on things like expense reports or internal metrics that have no bearings on the business. Good luck to those actually doing the work— and remember, the work barely matters. Your story, compliance and brand are your first job, the actually work is your bonus job.

2.0
Jan 13, 2019

Good pay, Not so good culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good pay package (I guess thats the only reason people stay) - Good benefits - Flex timings.

Cons

- Slow work env. Some departments in OnT works like some under-developed country government. - Company is hugely dependent on contractors. And contractor's dont care of deliverable. They only care of 9-5 and their payment. Quality and timely deliverables are mostly headache of tech leads. - Tech leads are being treated as Punch bags. Anything goes wrong, bring in tech lead and drop everything on him/her. At least in my team. There is no one answerable for anything other then tech leads. SSE's, SE's are just there for technical writing for the day and go home without any worries, since they do not have to answer to anyone. - Huge disconnect between decision makers and grass root level employees. - Executives makes changes every year by their own instincts. Or some new executive joins and tries to make changes like Amazon or Apple, without understanding the dynamics of teams. Specially in OnT. - Favoritism is important. If you are your manager's favorite and can do pep talks, you grow. Another issue is Global mobility department. They keep you on edge all the time. Never provides timely or proper updates. They don't like it if you follow up and expect rude responses. I am still not clear what is the role of HR in this org. They only talk to employees through managers. If you are not happy with your manager, only way is change role or job. - There is a great concept of smart move which organization promotes. But, if you apply for smart move to some other location or country, you are immediately being shot down stating no budget. Why do you promote something if you want to shut down anyways?

Viewing 40 - 42 of 7,701 Reviews

Glassdoor has 9,387 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.