Mastercard reviews

4.1

82% would recommend to a friend

(7,703 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Mar 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Great brand, good to have on your resume

Cons

I have been with this company for years. This company changed from the best place to work at to the worse place within last 10 years, especially withing last 3 years. Facts about working environment: 1. "Clear desk policy" You supposed to lock all of your papers in drawers before you leave. If you leave something on the table that you get warning, after 3 warnings your are fired 2. Health insurance is very expensive with very low coverage and huge deductible that you need to pay before anything will be covered. Company covers only 50% of price vs 70-80% as other companies do. 3. There is no free coffee/tea stations in main building. If you need a drink you had to buy from the stations that sell drinks. 4. Cafeteria is very expensive and you can only use MasterCard to purchase anything, no cash or other cards accepted. Guests or interviewed people who come for the entire day often are unable to eat. 5. Business attire policy. If you want to wear jeans on Fridays, than you have to pay $40 for a month ( 4 -5 Fridays). 6. Company no more has any holiday’s parties, including Christmas because it is expensive. 7. All printers said on double side printing in b/w. Its very annoying to change setting each time toy need to have one side printing. 8. Everybody needs to work in the office regardless of weather conditions. HR send out a letter saying that if you want to stay at work while bad snowfall that you have to take a day off. 9. You cannot buy any expansive office supplies or working tools because everything should be cheap. If you really need something, you should buy it yourself. 10. There is a company gym facilities, you have to pay $25 a month. 11. Lost badge- $25 11. Everybody works on old heavy Dell computers. 12. There are very strict subordination policies in terms of what you can do and cannot depending on your level Recently MC moved all US employees in a different building across the street. Half of the floor is now occupied while another half is under heavy construction. People who sit next to construction should every day smell dust, chemicals and work while hearing drilling, sawing and screwing. People complained about working conditions, health issuers and destructive noise. No HR or higher management tried to resolve the issue. None of the top managers sit next to construction at this moment.

4.0
Jul 16, 2019
Recommend
CEO approval
Business Outlook

Pros

The flexibility is great, although highly dependent on your direct manager. The compensation structure is fantastic and often hooks unhappy employees

Cons

The culture when I left is the worst I have seen in over two decades of experience.

3.0
Dec 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, a lot of available training.

Cons

If your manager doesn't have an interest in being a manager, you will suffer the consequences. Also, unless you are left leaning, never talk about politics as you will be shunned.

Viewing 70 - 72 of 7,703 Reviews

Glassdoor has 9,390 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.