Mastercard reviews

Cut throat environment rife with nepotism. Unprofessional, bullying and dishonest behavior tolerated among middle management. Little collaboration or teamwork due to a bonus payout structure that rewards individuals for seeking personal “wins” at the expense of the team. Dictatorial management that preaches agile and empowerment but practices strict control and punishes initiative or honest feedback. Managers are not held to any performance standard or benchmarks common to the industry, and treat employees like pieces on a chess board. Very misleading recruiting practices. Dishonesty, harassment, bullying and disrespect are tolerated and excused among department management team. Many peers talk about “Golden handcuffs,” “keeping their heads down,” “avoiding getting their hands slapped,” etc.

No pay raises!!! That's right, none. They say they are pay for performance, but they are not. Now that the profit sharing and performance bonus are combined into one it will even be less performance based and more the "chosen few" based. They use the Jack Welch evaluation process of ranking employees and only the top few get the bulk of the money and recognition. All others will be within a couple of percentage points when it comes to bonues. Year end rankings are done usually early Oct and then the year end reviews are written to support those rankings even before the employee provides input. They are very big on "smart moves" which is a lateral with no pay raise. They give more weight to self promoting and social justice than actual business productivity and supporting the customer. If you have strong religious beliefs and openly live/support those beliefs you will not have a productive career nor most likely enjoy working there. I would say it's a good entry-level job to get the name cache but is not a healthy place to make a career. Unfortunately it has taken me 15 years to stop be living the hype. The first 5 years they lived up to the hype but it has been down hill as a work environment the last 10 years which corresponds to the IPO and huge headcount/mgt layer increases.