Matrix Providers reviews

3.4

47% would recommend to a friend

(63 total reviews)
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Bill Rivard, Tricia Brown

48% approve of CEO

47% positive business outlook

Matrix Providers has an employee rating of 3.4 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Matrix Providers employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

63 reviews
5.0
Sep 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Very responsive and clear communication throughout, the hiring process. Made the process smooth and less stressful. Showed genuine interest in matching me with the right opportunity. Followed up regularly and kept me updated.

Cons

The hiring process takes longer takes too long. (It's not the recruiter's fault)

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Matrix Providers Response
9mo
Thank you for your thoughtful review and for sharing your experience with our recruitment team! We’re so glad to hear that your recruiter provided clear, responsive communication and helped make the hiring process smoother and less stressful for you. It’s incredibly important to us that every candidate feels respected, informed, and supported throughout their journey with Matrix Providers. We also appreciate your feedback about the length of the hiring process. While some steps are outside of our direct control, we are always looking for ways to improve efficiency and keep candidates engaged and informed. Thank you again for your kind words and for being a part of the Matrix team. We’re proud to have you with us!
5.0
Sep 12, 2025
Recommend
CEO approval
Business Outlook

Pros

I was recruited by Kristen Finney who made the hiring process a breeze, she is very professional and friendly!

Cons

No cons about working with Kristen Finney, she was great.

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Matrix Providers Response
9mo
Thank you so much for your wonderful review and for highlighting the great experience you had with Kristin Finney! We're thrilled to hear that Kristin made the hiring process smooth, professional, and friendly for you. She embodies our commitment to providing supportive and respectful experiences for every candidate. We’re proud to have team members like Kristin, and we're equally proud to have you as part of the Matrix Providers team. Thank you again for sharing your experience!
3.0
Sep 5, 2025

PTO

Recommend
CEO approval
Business Outlook

Pros

Get paid in timely manner Staffs will answer concerns efficiently

Cons

Unrealistic paid time off as lump sum

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Matrix Providers Response
9mo
Thank you for sharing your feedback and for your dedication as a valued member of our team. We understand your concerns regarding PTO accrual and appreciate your perspective on returning to traditional accrual methods. We are continually reviewing our policies to balance operational needs with employee satisfaction, and staying in compliance with the SCA regulations. The SCA regulations require us to provide a dump of PTO on the SCA anniversary date. They do not allow accumulative PTO to occur. We’re glad to hear that timely pay and responsive staffing support have been positive aspects of your experience, and we truly value your contributions in Mayport.
Viewing 4 - 6 of 63 Reviews

Glassdoor has 77 Matrix Providers reviews submitted anonymously by Matrix Providers employees. Read employee reviews and ratings on Glassdoor to decide if Matrix Providers is right for you.