Maurices reviews

3.6

62% would recommend to a friend

(2,165 total reviews)

George Goldfarb

74% approve of CEO

50% positive business outlook

Maurices has an employee rating of 3.6 out of 5 stars, based on 2,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maurices employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Oct 22, 2015
Recommend
CEO approval
Business Outlook

Pros

• They are very big on promoting contests within the company • You get a great discount across the board at majority of the Ascena brand stores. • Average stores are small staffed ( about 10 people total including management team )

Cons

You always have to be dressed in Season and on trend no matter what climate you live in. If it's fall styled clothing with boots and layers you have to wear that, even if it's 85° outside. It also means you have to constantly buy clothing to wear even though in the policy and procedures it says you do not have to wear Maurice's just be in trend. News flash trends repeat themselves. No need to force associates who make $7.25 and hour to spend constant money on clothing every 2 months. They give a card load to you when you do well, which is "free" money they add onto your employee discount card so you can buy clothing. What they don't tell you is you actually pay for that yourself. It comes out of your paycheck. It's a line item no one pays attention to on their pay stub called FUN CARD. They make you pay for winning a prize out of your own pocket. Which is why now that I think of it, the company was so generous and wanted to give things away. Shady Business practices. They have introduced new operations called SOP (standard operating procedure) that hey claimed tested great and rolled them out to all the stores and made them the LAW. The problem is every store is not the same and every customer demographic is not the same as well so some SOP's were not practical or efficient in certain markets. Like mandatory set schedules for SM's and ASM's. They are only allowed to work certain days and certain shifts no matter what their home life requires. They said it was to give better home life balance, but in reality The SM's were expected to be in their stores for a shift of 10 to 7pm every day ( the store closes at 9) which is relatively and open to close shift. If a manager had responsibilities for their children and needed to leave easier they were instructed to tack on the extra hours to another day or split the difference and work 6 or 7 days straight to get their Mandatory 40 a week. Work Life Balance is a joke. The work life balance was better when the managers were Exempt and paid salary instead of Hourly. They are trying to expand too fast. They are making bad real estate and business moves by opening stores in too close proximity of one another. There was another store 3 miles down the road from the one I worked at. That store was thriving until they opened my store and in the first 2 years its sales have decreased and declined and they hold the managers accountable for their poor business acumen when it came to their market expansion. They've done away with the District manager role and have made up a new position called ASL ( area sales leader) who are supposed to be another SM from a sister store within your market to be your peer partner who will help you grow and develop your business better. They really are the new DM's. They are salaried positions that make over 85k per year depending on the market. They initially were SM with leading stores but now they have made a new position within their stores so they don't have to run them anymore. They travel store to store and run the other stores in their district pod. So if you have an ASL essentially you're their First Assistant manager and they are the SM of your store. With ASLs in place and "DM's" a thing of the past, you will not move forward in your career anytime soon. In order for you to move ahead or get a promotion your ASL has to step down or get promoted. Or you have to relocate to an area where one is needed. If you have a family and roots set down in a particular area, you better get used to the idea of being an SM your entire career because that's all you'll be able to be. Your professional growth is now contingent upon someone else's life choice and not on your performance or merit as it should be. HR might as well not exist, and Open Door Policy is now obsolete. They have inducted a phone tree system where any issues or questions you may have, HAVE TO go through your ASL first, then they in turn tell the Market Leader, who then goes to HR who then reaches out to the next party needed. It can take up to a week and a half to get the answer for something one direct phone call could do. If you feel uncomfortably with going to your ASL or have an issue with your ASL and you call HR ( like any other company in the world ) your HR Rep will direct you back to your ASL and tell you it's not their issue to handle. Even when the issue is with that ASL they leave the decision to the ASL. Who very rarely take accountability for their actions. There is no one to mediate the issue. Market Leaders are not even in the picture. They run entire states and are rarely around and will not support anyone but the ASL's. The only true open door policy that is intact is the confidential email that goes directly to the president of the company.

3.0
Aug 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Great advancements in the company, always promoting within. Great discount

Cons

With new asl changes, too much micromanaging going on. Constantly in store barking orders and no freedom to run my own store. Can't come in until 930 and with leaving at 6 or 630 i get no time with my family anymore. Starting to no longer love my job.

3.0
Mar 6, 2015
Recommend
CEO approval
Business Outlook

Pros

*Room for advancement beyond store level of relocatable. *Great place to work if you love fashion. *Can be open and honest with most upper management. *Managers only work 40 hours a week. *Company tries to keep the atmosphere fun.

Cons

*The expectations set feel nearly impossible to attain. *Standards are set VERY high and if not met, it will likely cost you your job regardless of the circumstances. *The company continues to change things and not for the better as far as the field associates are concerned. *Stores are not given enough hours to keep a full staff. Part time staff can usually only get 10-12 hours at most unless they are a part time manager and then its about 18-20. *Have changed the review structure in the middle of the year for the last two years. Was told in August that it was on a point structure. You earn points towards your rating. In February was told that the only way to get a positive review is to make the goal they set for your store. *I use to feel like I could run my store by making decisions based on what I felt was best for my store, but recently we have been given standard operating procedures that cannot be deviated from. It feels a lot like micro managing that not everyone needs. Company prides itself on claiming work/life balance because they only have you work 40 hours but if you have a family, your working when your family is at home as your not allowed to come in more than 15-30 minutes before the store opens(usually10). That means to get an 8 hour day in, you're there until 6 or 6:30. Doesn't leave a whole lot of room to make it to activities, etc.

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Glassdoor has 2,190 Maurices reviews submitted anonymously by Maurices employees. Read employee reviews and ratings on Glassdoor to decide if Maurices is right for you.