Maximus reviews

Poor compensation for the workload. Managers and supervisors lie about everything all the time, that’s why many don’t make it. Them and other departments throw everything to CSR so they do everyone’s job since they’re entry level, and create false situations when someone knows and does the job cause want and need them to fail. They listen all conversations live, not for training (there’s a quality department for that) I don’t recommend anyone who calls provide important and personal information cause managers and supervisors spend the whole day listening without consumers authorization instead of solving essential issues that are part of their jobs, there’s no reason for that unless they get something from that information on expense of consumers privacy. They also lie and misguide employees about the processes so they get rid of them and play stupid when caught, the state apparently don’t care even when there are obvious violations against employees and consumers. The cherry on top is they promote like it’s a friends club, so it won’t get better anytime soon.

THE WORST COMPANY I HAVE EVER WORKED FOR. I HATED IT. Work here if you want to be an underpaid robot. I had moments where my throat hurt because I received 100+ calls a day - I would take a break to rest my voice but my micromanaging boss would have an issue with it. I got written up for it as well even though I told them that I needed to rest my voice. Also, good luck using the bathroom. They tell you when you take too many breaks and also tell you there isn't a limit. Oh and supervisors sound as if they are reading from a script when you provide feedback.