Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,159 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 42% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (757) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (48) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 518 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 299 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 243 reviews)); "remote work from home position" ((in 216 reviews)); "Good salary and perks including private healthcare" ((in 86 reviews))

What are the cons of working at Maximus according to real employee reviews?

"The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 157 reviews)); "Poor training and organising schedule" ((in 156 reviews)); "Manager who is the epitome of a bad manager." ((in 108 reviews)); "Poor Upper management + revolving door" ((in 69 reviews)); "The communication is poor and the regard for the people is very low." ((in 53 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Rochester , Austin , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

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Maximus

Maximus reviews

3.2

46% would recommend to a friend

(5,272 total reviews)

Bruce Caswell

62% approve of CEO

42% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.8

Senior management

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Feb 19, 2020

IT Management is driving the company into the ground.

It systems engineer

Recommend

CEO approval

Business Outlook

Pros

There are some amazing engineers at the company who are wonderful to work with and have some great lifetime experience to share.

Cons

Management is expecting us to start working 50 - 60 hours a week (uncompensated) for the next several years while they try to correct cheap engineering decisions they recently made. They play favorites to some cloud engineers and architects who don't have to help out when things break for days or weeks at a time. They are too cheap to hire additional people to help out as they transition to "DevOps" even though the change their mind quarterly as to what that actually means. Benefits get worse every year and there is no such thing as work life balance.

1.0

Jun 10, 2019

There's no reason to join this company, unless you can't find a job anywhere else

Specialist

Recommend

CEO approval

Business Outlook

Pros

Good work experience, nothing else

Cons

Pay, Benefits, Poor Company Culture, Substandard Equipment

2.0

May 28, 2019

They treat hourly employees like you are a worker at a call center

Reviewer

Recommend

CEO approval

Business Outlook

Pros

The office is physically pleasant. Many of the first level supervisors are rather good. Some of the work can be interesting.

Cons

Few paid days off, too much mandatory overtime, not enough federal holidays off. Management acts like its main objective is to compel worker to stay at their desk as long as they can and produce maximum numbers. The higher up in the corporation, the worse it gets. This place is turning me into a socialist.

Viewing 196 - 198 of 5,272 Reviews

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Jobs at Maximus

Customer Service Rep - Remote (Must live near McAllen, TX)

Bilingual Customer Service Rep - Remote (Must live near McAllen, TX)

Customer Service Representative

Bilingual Customer Service Representative

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Maximus

Maximus reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

IT Management is driving the company into the ground.

There's no reason to join this company, unless you can't find a job anywhere else

They treat hourly employees like you are a worker at a call center

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