Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,159 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 42% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (757) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (48) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 518 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 299 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 243 reviews)); "remote work from home position" ((in 216 reviews)); "Good salary and perks including private healthcare" ((in 86 reviews))

What are the cons of working at Maximus according to real employee reviews?

"The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 157 reviews)); "Poor training and organising schedule" ((in 156 reviews)); "Manager who is the epitome of a bad manager." ((in 108 reviews)); "Poor Upper management + revolving door" ((in 69 reviews)); "The communication is poor and the regard for the people is very low." ((in 53 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Rochester , Austin , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

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Maximus

Maximus reviews

3.2

46% would recommend to a friend

(5,272 total reviews)

Bruce Caswell

62% approve of CEO

42% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.8

Senior management

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Nov 24, 2018

No Future

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I truly believe in what the project is doing for our community. Most of the people who work there are great.

Cons

HORRIBLE insurance for employees - it's expensive, high deductible and barely covers anything. The people running the project are not as knowledgeable as they want people to believe. They are not open with anything going on in the company - as if believing that if information is shared then power will be lost. If you are not part of the original "EC" crowd, then forget being any hopes of being promoted very highly. There is zero confidentiality, zero respect, and zero ethical behavior -- and combined it has created an extremely toxic environment that encourages morally questionably people.

3.0

Aug 19, 2018

Company not invested in employee growth

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

Work life balance is incredible

Cons

There is little to no investment in employee's future, as such the workforce is old and turnover for younger talent is incredibly fast.

3.0

Aug 2, 2018

Eh

Data entry

Recommend

CEO approval

Business Outlook

Pros

Good hours, Good people, easy work

Cons

Pay, managers are rude, they play favorites

Viewing 199 - 201 of 5,272 Reviews

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Jobs at Maximus

Director, Solution Enablement

Senior Systems Administrator

Junior ICAM System Administrator

Journeyman System Administrator

Maximus reviews FAQs

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Maximus

Maximus reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

No Future

Company not invested in employee growth

Eh

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