This company is management heavy and driven by a bottom line. When I started, I was salaried and was minimally trained, but became a "go-to" field engineer in about 8 months, thanks to my work ethic. At about a year and a half, the company decided to put me (and my colleagues) in an hourly bracket and this worked well for the short term, until they realized how many hours were truly required to do the job.All of the sudden management was more concerned with what were doing each and every minute of the day and less concerned with customer satisfaction. As we became more process (and paperwork) intensive, tracking everything, the work began to slow. Sales people began to focus on other products and our management decided that instead of sending a team of people onsite (2-8 people) to do the job, now one person can do it all and can have remote support if something goes wrong. Now, instead of being family like, it's every man for himself. The project managers don't really know how the system works so we end up doing their jobs too. It's a real shame that things are heading that way.
If you're looking for a career path, McKesson isn't it. If you do your job well they would rather pidgeon-hole you and make sure you keep doing the job you're good at. Promotions come based on who you know and being just competant enough not to get fired or if you get too good and threaten to leave to the right people. In any event, management is not focused where it should be.
