McMaster-Carr reviews

2.8

29% would recommend to a friend

(1,362 total reviews)

Jay Delaney

30% approve of CEO

45% positive business outlook

McMaster-Carr has an employee rating of 2.8 out of 5 stars, based on 1,362 company reviews on Glassdoor which indicates that most employees have an average working experience there. The McMaster-Carr employee rating is 24% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Dec 7, 2016

Honest Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary is decent for the position, and the health insurance is pretty good too. Tuition reimbursement is really great with no strings attached.

Cons

Unfortunately, there are more cons than pros with this company. The old saying that summarizes how I feel about the company is, "if it sounds too good to be true, it probably is." It's true what they say in the other reviews. I've seen plenty of people come and be forced out of the company. Some were with the company for well over 10 years. How is it possible that an employee who has been performing great for over 10 years suddenly does not "meet expectations?" One of the many reasons is that there is a new supervisor in your department that thinks they know how to do your job better than you. The culture here is very very strange. It feels like every position with the exception of management is in some way afraid they may lose their job. You won't last long if supervisors or managers don't like you. Even if you do your job well, they will be a minor flaw that becomes exaggerated into "unacceptable." There is less than a 2% chance of upward mobility in the company if you either did not work for Teach for America or have any teaching experience.

1.0
Oct 10, 2015
Recommend
CEO approval
Business Outlook

Pros

They provide excellent benefits. You learn a lot about the industrial supplies industry. There is a cafeteria onsite. You can't take your work home with you so the work life balance is probably about the best you can find.

Cons

The general majority of people here are miserable. I think it trickles down from the owner of the company, who (based on my interactions with him) does not respect the people who work for him. This is not a place to have a career (unless you are a management trainee). If you are looking for a mindless job with no opportunity for advancement that pays well, this is the place for you. If you are looking to learn and advance your career, do not take a position here.

5.0
Jan 6, 2015
Recommend
CEO approval
Business Outlook

Pros

When I was recruited a few years ago I was skeptical of McMaster-Carr. However, I gave them a chance, came in to interview with them, and was surprised by how happy and professional everyone was. I haven’t been on Glassdoor in a few years, but after reading all the negative (and inappropriate) reviews, I felt like I should write about my experience. Here are the biggest pros for me: People: Everyone I have met here is very intelligent. I love being able to talk to my co-workers at lunch and hear about all the great things they are doing with their lives. Some are going back to school and getting their MBAs, some are very involved with non-profits, some are helping put their kids through college. It’s such a diverse place and I have never worked for a company where I have respect for so many different people. I’ve never had an issue with management. I have found that our newest managers are humble people who aren’t afraid to lead and ask questions if they don’t know the answer. Work: People that have never had a difficult and grueling job lack an appreciation for the type of work they do here. Yes, it is repetitive and like any job – it has its ups and downs. For me, being on the phone all day is a challenge but I compare it to my last job where I was working 50 hours a week, working weekends & holidays, and making less money …. Then all of a sudden this job seems pretty good. I don’t have to take work home with me and I get to spend the money I make on what makes me happy. I’ve never had that luxury before. Culture: It's rare to see so many different people get along and be so productive together. Everyone leaves their issues and differences at home and comes here with one common goal - to get work done. The company also throws an incredible holiday party (this year it was at the Beverly Wilshire Hotel), has a company picnic, and hosts a few events here and there to encourage people to hang out outside of work. Movement: It’s not your typical “do this and that you’ll end up here.” I was on the phone for just over two years, exceeded expectations, and then moved into a new role. What did I get out of that? Simple – another role to add to my resume, a new challenge that keeps me engaged and learning, more responsibility and honestly – more money. The truth is the company is growing, so I’m not a replacement for someone who “just got fired” – I am an addition to a growing department. My last company promoted me several times and all I got was a change in title, longer hours, more responsibility, and little more money. Pay: This is the big one for a lot of people…. and yes – you do get paid well. It’s no secret that the week after the December bonus is paid out you’ll see several new cars in the parking lot. Apart from the good salary and sweet bonus – the company pays for your schooling. For some of my co-workers that means they get to attend an MBA program that costs $100K+… FOR FREE. That’s insane! Throw in a nice retirement package (you don’t have to save your own money because it’s so generous) and paid healthcare- what else do you need??

Cons

Feedback: I will begin by saying that I admire a company that has the guts to fire someone that is not performing well. Realistically, too many companies keep low performers around because they’re too afraid to get rid of them. I don’t worry about my job because I know that if I do it well I won’t get fired. Let’s be real – the position isn’t for everyone… if you want a place where you can come in late, hardly do any work, and not get any constructive criticism – this is not the place for you. You come in and you better be on your A-game. Again, it comes down to the fact that the company is full of smart, motivated, and well-educated people. A poor performer stands out like a sore thumb here! So the people that “resigned” probably did so because they knew they weren’t going anywhere because they weren’t performing.

Viewing 121 - 123 of 1,362 Reviews

Glassdoor has 1,400 McMaster-Carr reviews submitted anonymously by McMaster-Carr employees. Read employee reviews and ratings on Glassdoor to decide if McMaster-Carr is right for you.