MedStar Health reviews

3.9

78% would recommend to a friend

(1,774 total reviews)
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Kenneth A. Samet

86% approve of CEO

73% positive business outlook

MedStar Health has an employee rating of 3.9 out of 5 stars, based on 1,774 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MedStar Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jun 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Great team! Loved my bosses and colleagues. Great time off policies. Very flexible.

Cons

Low pay. The doctors are very demanding.

4.0
Mar 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Generally the management is intelligent, experienced and engaged in their field. Management can also be flexible when appropriate and is always looking to promote from within. In my experience, coworkers are always friendly and willing to help others which is certainly encouraged by management. Pay and benefits are competitive.

Cons

The corporate culture can often being difficult to contend with, it can be difficult to express unpopular opinions when in contrast to current goals of upper management. As with any workplace, not all employees are of similar abilities in their field, however, I have found that management often fails to discern between those who are above, at or below expectations.

3.0
Mar 22, 2018

Role and team counts for a lot; clear mismatch in my case

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I met some bright human factors scientists and friendly junior teammates here. Most of the human factors group's projects are at least interesting, with a few potential game-changers. I got to spend a valuable portion of my time, about 8%, actually working in the healthcare system MI2 is attached to (MedStar Health)- for me, interviews and field observations for safety investigations were the most intellectually stimulating and rewarding part of the work. On my team, a person could get a sturdy education in regulatory standards for human factors, and the expertise present on the team was clearly established and effective.

Cons

My experience on my immediate team was utterly broken due to a single senior teammate. The most optimistic interpretation of this person's behavior toward me is that they decided, after getting to know me, that I was not the right person for the role: I am an energetic, imaginative person with a drive to deeply comprehend the fundamentals and improve the processes of my work, and it seems they wanted a pliable, teachable person who could learn to work with their extreme expectations on details without being too meta-analytical or process improvement-oriented. They then behaved pretty absurdly in an effort to get rid of me (nonstop nitpicks that did not, separately or together, measurably improve the quality of the final product). I was holding up well under this onslaught, doing my job well and making sure my actual boss knew it, but it made me miserable to be there so I quit. I don't want to speak too broadly: it is possible that in their next hire attempts, this person may find exactly the "moldable clay" person that they're looking for, and it could be a match made in heaven. But it did not seem like my teammates particularly enjoyed working with this person either, so I don't think I'm crazy to note that a) I was treated pretty poorly when I should have been treated as a talented asset that perhaps belonged in a different role, and b) relatively few professionals would enjoy this person's approach to editing. The work processes of my team did not use the most efficient, modern approaches, probably a function of this person's contentment with the status quo. The deliverables of my team were focused on measures of quality that were both superficial and obscure. A lot of time was spent dotting i's that I was not convinced mattered much to the client or regulators. It was frustrating how often we had to swallow the best actual products of our team's expertise due to the extreme narrowness of our scope. As to the center at large, it is mostly doing incrementalist rather than transformative work. While this has proved a solid strategy for it to get grants, it feels like opportunities to study the most pressing human factors concerns in the healthcare system were not always being seized. The center was strong on getting human factors research dollars and serving external clients with medtech innovations, but its mission of championing both medical innovations and human factors safety principles in its own healthcare system seemed pretty moribund.

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MedStar Health Response
8y
Thank you for taking the time to provide us with honest feedback about your employment experience at MedStar Health. We strive to treat each individual, those we serve and those with whom we work, with the highest professionalism and dignity. We take your comments seriously and would like the opportunity to address them. Since Glassdoor reviews are anonymous, we invite you to contact our Human Resources department by emailing Faina Khrizman, our senior director of Talent Acquisition, directly at Faina.S.Khrizman@medstar.net. Your feedback can help us make the improvements needed to provide a great work experience for all of our employees.
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