Is Medical Guardian a good company to work for?

Medical Guardian has an overall rating of 4.4 out of 5, based on over 538 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 86% of employees would recommend working at Medical Guardian to a friend and 85% have a positive outlook for the business. The best reviews about Medical Guardian have been left by employees working as Customer Care Specialist , Retention Specialist and Customer Care Representative .

Does Medical Guardian pay their employees well?

According to anonymously submitted Glassdoor reviews, Medical Guardian employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Medical Guardian. This rating has been stable over the past 12 months.

How satisfied are employees working at Medical Guardian?

86% of Medical Guardian employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medical Guardian 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Medical Guardian?

Sales Representative (45) , Life Safety Consultant (35) , Customer Service Representative (26) , Customer Care Representative (22) , Customer Care Specialist (19) , Sales (19) , Client Service Representative (16) , Inside Sales Representative (13) , Sales Associate (12) , Customer Service Specialist (11) , Retention Specialist (11) , Billing Specialist (8) , Client Services Representative (6) , Life Safety Consultant/Sales (6) , Sales Consultant (6)

What are the pros of working at Medical Guardian according to real employee reviews?

"Plus the Ceo is Great !!! Absolutely love working here !" ((in 39 reviews)); "Management is great and they really go out of their way to provide all of the support employees need to be successful." ((in 36 reviews)); "Everyone on the floor is friendly and willing to help." ((in 32 reviews)); "Some of the people are great." ((in 29 reviews)); "Great work environment whether in office or virtual." ((in 26 reviews))

What are the cons of working at Medical Guardian according to real employee reviews?

"%100 commission job mean just that; if you dont make sales you dont make any money for the day; some days working for free; they invested in "expanding" into a new floor which was a mistake; spent too much money on a facade that the company is growing when it really wasnt ; there was no marketing dollars for months in 2019 ; there is a certain favoritism ; top reps who are the chosen ones when times are tough they get all the leads and calls ; we call them "the order takers", skill" ((in 6 reviews)); "medical insurance get the job done but it be nice to see lower premiums" ((in 5 reviews)); "4. Upper management is extremely reactionary and often blows up on employees because they dont take the time to even get the correct facts before barking orders like you are a dog." ((in 3 reviews))

Medical Guardian reviews

4.4

86% would recommend to a friend

(527 total reviews)

Geoff Gross

94% approve of CEO

85% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (527 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Medical Guardian has an employee rating of 4.4 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Medical Guardian employee rating is 29% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

527 reviews

5.0

Jan 18, 2016

Big City company with Small Town values.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

I have been a sales rep at Medical Guardian for over 4 months now and it is by far the BEST sales position I have had in over 20 years of call center experience. Everyone from the CEO on down is friendly and accessible. As with any call center, there are changes and challenges, but they are always met with a POSITIVE attitude rather than a "like it or leave it" response. There are many employee perks that most companies no longer offer.

Cons

As with any sales position, sometimes it feels like some reps get "better" leads than others. And while that may be true, it is up to us as sales reps to make the best of what we get.

Medical Guardian Response

10y

Thank you for your feedback! We're thrilled to hear how happy you are. We understand your feeling regarding the leads and encourage you to speak to management to have any concerns addressed! Thank you for all you do and for helping save lives!

4.0

Jul 9, 2015

Best CEO to work for!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The CEO really cared about his employees and always did his best to take care of us. I have never worked at a company where the CEO took time to come out and talk to the employees and learned about their families on a regular basis. He always had an energy that radiated through the entire office. His energy is admirable and inspiring!

Cons

Not much room for growth. Salaried employees were sometimes doing the job of 4 people and salary didnt match the amount of work. Hourly employees were offered overtime but it should be on a first come first serve basis and offered to those who work the typical 40 hours.

Medical Guardian Response

10y

Thank you for your feedback. Our goal is to promote from within whenever possible. We will continue to find ways to do that to ensure our employees have the opportunity.

5.0

Jun 29, 2015

Growing company...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Medical Guardian is the leader in its industry with a strong commitment to its core values. It is a fast growing company, that has an extremely positive work environment. This company really likes to focus on a healthy work-life balance. Medical Guardian believes that strong culture is the foundation for prolonged success. One of the best things about working at Medical Guardian is the ability to make a difference in peoples lives and that is a great feeling!

Cons

Medical Guardian does not have an enormous room for growth.

Medical Guardian Response

10y

Thank you for your feedback! It is our goal and desire to always promote from within wherever possible. However, there are always going to be certain positions that make sense for us to recruit externally for a variety of reasons. However, we will continue to be transparent with all positions and keep employees up to date on potential opportunities.

Viewing 502 - 504 of 527 Reviews

Jobs at Medical Guardian

Designer, Social & Performance Marketing

Principal Machine Learning Engineer

Senior Financial Analyst