Question 1

Is Medical Mutual a good company to work for?

Accepted Answer

Medical Mutual has an overall rating of 3.4 out of 5, based on over 420 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Medical Mutual to a friend and 45% have a positive outlook for the business. The best reviews about Medical Mutual have been left by employees working as Software Developer, Customer Service Representative and Analyst.

Question 2

Does Medical Mutual pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Medical Mutual employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Medical Mutual. This rating has decreased by 1% over the last 12 months.

Question 3

How satisfied are employees working at Medical Mutual?

Accepted Answer

56% of Medical Mutual employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Medical Mutual 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

Question 4

What are the top reviewed jobs at Medical Mutual?

Accepted Answer

Customer Service Representative (27), Software Developer (12), Analyst (11), Account Administrator (9), Customer Care Specialist (9), Customer Care Representative (7), IT Intern (7), Financial Analyst (6), Manager (6), Intern (5), Account Executive (4), Business Analyst (4), Project Manager (4), Registered Nurse (4), Utilization Review Nurse (4)

Question 5

What are the pros of working at Medical Mutual according to real employee reviews?

Accepted Answer

"Great Benefits !" ((in 47 reviews)); "The pay is good for the position." ((in 28 reviews)); "Very friendly and nice people." ((in 26 reviews)); "Great work life balance." ((in 16 reviews)); "Good 401K benefits a PTO." ((in 14 reviews))

Question 6

What are the cons of working at Medical Mutual according to real employee reviews?

Accepted Answer

"Poor leadership and" ((in 6 reviews)); "Not a lot of opportunity for advancement." ((in 5 reviews)); "Parking is expensive" ((in 4 reviews)); "Upper management does not truly care about the effect things have on employees, MMO CEO does not care about TPA side, this used to be an employee positive environment and now all that matters is how much we spend at MA customers, even though most of us don’t make enough to waste money on things we don’t need" ((in 4 reviews)); "Compensation is middling, recent layoffs represent headwinds in the industry, and job quality is highly variable between teams." ((in 4 reviews))

Question 7

What are employees saying about Medical Mutual layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medical Mutual layoffs and their outlook for job security at Medical Mutual in 2026.

Question 8

What are the top reviewed Medical Mutual locations?

Accepted Answer

Cleveland, Brooklyn, Toledo, Strongsville, Beachwood, Columbus, Cincinnati, Dublin, Rossford, Oklahoma City, Canton, Elyria, Euclid, Westlake, Perrysburg, Ohio City, Youngstown, Copley, Brooklyn Heights, Mayfield, Parma, South Euclid, Maple

Medical Mutual

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No accountability, no promotions, stagnant organization

It's a call center. Enough said.

No room for growth

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