Medifast reviews

3.7

75% would recommend to a friend

(388 total reviews)
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Nicholas Johnson

Not enough data to show CEO approval

54% positive business outlook

Medifast has an employee rating of 3.7 out of 5 stars, based on 388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medifast employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

388 reviews
2.0
Apr 24, 2013

Senior Counselor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great counselor experience and members are excellent

Cons

continuous change and commission is terrible and unachieveable

1.0
Apr 13, 2013

It couldn't be more ridiculous!

Recommend
CEO approval
Business Outlook

Pros

The relationships with the members are very rewarding.

Cons

The company has grown too quickly. As a result, there is no money for advertising or marketing and you are expected to do it on your own. The corporate office is incompetent and tries to keep afloat by always changing the rules. Prices, guidelines, procedures, and daily practices change without notice or logic. The training is terrible and does not prepare you for when you are actually on the job. There is no quality of life as everyone is expected to be at the workplace every open day and hour from open to close. This company is a confused, uncaring, money-driven nightmare.

1.0
Feb 9, 2013

No one knows what they are doing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with the members is rewarding.

Cons

*Every employee is forced to work from open to close every day that the centers are open - including every Saturday - even though that is NOT what we were told when we were hired *There are only 2 employees in many of the centers. This means very little time off and very, very long days. *The company offers a lot of PTO, but not much opportunity to use it. *No work-life balance. We all have to work until 7 two nights per week, until 8 one night, and work every Saturday from 8-3. They used to let us alternate opening and closing shifts so no one had to work from open to close, but that changed a couple of months ago. *Inconsistent direction from management - RMs tell you one thing, DMs another. Unprofessional behavior exhibited by RM (condescending, bullying behaviors). *Increasing micro-management, redundant paperwork, constant pressure and nagging to call anyone who asks for information about the Medifast program but does not become a member *No positive feedback from upper management; constant focus on what isn't being done right. Many employees feel like they don't do anything right, as the focus is always on $$$$ and never on how our members are progressing *Centers are not staffed adequately - if one staff member is sick or needs to take time off, many centers are left with only one person working.

Viewing 160 - 162 of 388 Reviews

Glassdoor has 412 Medifast reviews submitted anonymously by Medifast employees. Read employee reviews and ratings on Glassdoor to decide if Medifast is right for you.