Does Medusind pay their employees well?

According to anonymously submitted Glassdoor reviews, Medusind employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Medusind. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Medusind?

45% of Medusind employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medusind 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Medusind?

Client Service Executive (23) , CSE (14) , Customer Service Representative (12) , Team Coach (11) , Medical Analyst (10) , Senior Client Service Executive (10) , AR Caller (9) , Client Service Representative (9) , Client Service Associate (8) , Team Leader (8) , Assistant Manager (6) , Content Analyst (6) , Customer Service Executive (6) , Senior Customer Service Representative (6) , Team Coordinator (6)

What are the pros of working at Medusind according to real employee reviews?

"Great environment i recommend for freshers" ((in 14 reviews)); "Great hr police and good environment for work" ((in 14 reviews)); "Direct team members are good to work with." ((in 12 reviews)); "Good work culture" ((in 12 reviews)); "Good Managers and Technical folks" ((in 10 reviews))

What are the cons of working at Medusind according to real employee reviews?

"Night shift and low salary" ((in 20 reviews)); "Always paying less compare to market." ((in 12 reviews)); "No benefits or almost negligible benefits!" ((in 6 reviews)); "So Dishonest and zero integrity, they lie and they steal your ideas and pass them off as their own and take all the credit with upper management and they are all corrupt." ((in 3 reviews))

What are employees saying about Medusind layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medusind layoffs and their outlook for job security at Medusind in 2026.

What are the top reviewed Medusind locations?

Miami , Orlando , Newark , Boca Raton , Roanoke , Houston , San Juan Capistrano , Sacramento , Oviedo , Ohio , Galveston Island

Medusind reviews

3.1

45% would recommend to a friend

(390 total reviews)

Jose Rivero

49% approve of CEO

48% positive business outlook

Ratings by category

3.3

Culture & values

3.1

Work/Life balance

3.0

Diversity & inclusion

3.0

Career opportunities

2.9

Compensation and benefits

2.8

Senior management

Medusind has an employee rating of 3.1 out of 5 stars, based on 390 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medusind employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

390 reviews

4.0

Apr 13, 2025

Salary

Specialist

Recommend

CEO approval

Business Outlook

Pros

Good salary hike based on our performance

Cons

Based on our project and managers

3.0

Mar 31, 2025

It was decent

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Working form home was awesome PTO Sick Time Pay was okay We got paid when we got laid off Managers were nice most of the time

Cons

You are expected to know a lot of material.. A lot of it you learn as you go We got laid off mainly due to outsourcing High Volume of calls Some management would tell you an answer to your issue but another would give you a different answer Managers could be rude if you asked a previously asked question. I did not feel like there was room for growth When we got laid off we weren't offer another position, even though medusind offers many within the company They have one of their headquarters in India.. so you could lose your job soon. I did not get a raise after a full year of being there

1.0

Mar 15, 2025

No Job security. High Attrition

Finance manager

Recommend

CEO approval

Business Outlook

Pros

Only pros is salary on time

Cons

1. Hire & Fire Policy along with high attrition across Department 2. Regular stretch of 12 to 14 hours along with weekend working regularly 3. Extremely poor salary hike some even got negligible hike 4. Extremely toxic environment with manual work and management has no proper vision 5. Join only if you dont have any other offer or desperate for a job

Medusind Response

1y

Thank you for sharing your feedback. We genuinely appreciate the time you took to provide us with your perspective. We're sorry to hear that your experience didn’t meet expectations, as we always strive to create a positive and supportive environment for our team members. We take all feedback seriously and will use your comments to review and improve our processes. If you'd like to discuss your experience further or share any specific concerns, we welcome the opportunity to connect directly. Please feel free to reach out to us at HR@medusind.com. Thank you again for your input. The Medusind HR Team

Viewing 43 - 45 of 390 Reviews

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Medusind

Medusind reviews

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Ratings by demographic groups

Reviews by job title

Salary

It was decent

No Job security. High Attrition

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