Members 1st reviews

3.6

58% would recommend to a friend

(148 total reviews)

Michael Wilson

67% approve of CEO

57% positive business outlook

Members 1st has an employee rating of 3.6 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Members 1st employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

148 reviews
1.0
Feb 16, 2024

Gone downhill !

Recommend
CEO approval
Business Outlook

Pros

Great pay and health benefits

Cons

Managements is terrible and keeps getting worse. If you aren’t “in” with them, you are not treated well at all. It’s all about favoritism throughout the whole CU, but heavily in back office. Rules change on their terms, not by the book. HR will NOT back you up. Not even a CU anymore - it’s a bank.

2.0
Feb 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits, excellent 401k, hybrid schedule.

Cons

Burnout, doing the work of more than 1 person.

5.0
Dec 11, 2023
Recommend
CEO approval
Business Outlook

Pros

This is a very members focused company that looks to maximize member value.

Cons

So far I have not seen any cons beyond the location of HQ

Viewing 31 - 33 of 148 Reviews

Glassdoor has 152 Members 1st reviews submitted anonymously by Members 1st employees. Read employee reviews and ratings on Glassdoor to decide if Members 1st is right for you.