MemorialCare reviews

3.6

56% would recommend to a friend

(777 total reviews)
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Barry Arbuckle

69% approve of CEO

42% positive business outlook

MemorialCare has an employee rating of 3.6 out of 5 stars, based on 777 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MemorialCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

777 reviews
1.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

It's a good place to work if you can go along with all the politics here and never speak out about anything -

Cons

being an operator here at Saddleback Hospital, we are constantly getting calls from referral letter sent to patients regarding whatever approval they got to have whatever they’ve gotten to have done with our phone number the main hospital line when we’re constantly getting calls we have no idea where to send them. We’ve reached out and try to get it fixed a couple times and then when we did, we got in trouble for even speaking out not only is it frustrating for the patients that we get daily that complain about this and we have to guess for to send them, but management does not care, or does our direct manager who tells us every time we bring it up to management to stop

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MemorialCare Response
11mo
Thank you for your honest feedback and for your long-term commitment to MemorialCare. We’re sorry to hear about the ongoing challenges with the referral process and the impact it’s having on both staff and patients. Your concerns about misdirected calls and the difficulty in assisting patients are important, and we understand how frustrating it must be when these issues persist despite your efforts to address them. We take feedback like yours seriously and are committed to continuous improvement. We will share your comments with the appropriate teams to ensure that the referral system and communication processes are reviewed. Our goal is to support both our employees and our patients by making it easier for everyone to get the information and assistance they need. If you’re willing, please consider reaching out directly to HR or through our employee feedback channels so we can follow up with you and work toward a solution. Thank you again for bringing this to our attention and for your dedication to our organization
3.0
Jun 26, 2025

Okay

Recommend
CEO approval
Business Outlook

Pros

Remote work available a lot of pto

Cons

You have to use pto for holidays

4.0
Jun 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Good so far. Very attentive management and they love to help.

Cons

Pay to work ratio isn't the best.

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MemorialCare Response
1y
I’m glad to hear that management has been attentive and supportive—it’s great to know you feel helped and valued. I also appreciate your honesty regarding the pay-to-work ratio. Your feedback is important and will be shared with our leadership team as we continue to look for ways to improve the employee experience. Thanks again for your input and for being part of our team.
Viewing 31 - 33 of 777 Reviews

Glassdoor has 844 MemorialCare reviews submitted anonymously by MemorialCare employees. Read employee reviews and ratings on Glassdoor to decide if MemorialCare is right for you.