Merakey reviews

Managers don’t know what they’re doing but put massive pressure on case managers to make an almost unachievable amount of productivity hours. The focus is only on the paperwork and not how to do the actual job of caring for your clients. My manager has berated me day after day about not making “the units I was contracted for” even though I’m new, still learning, and do not yet have a full caseload. She’s unprofessional and calls at all hours of the day. We’re supposed to come up with resources for clients on our own that don’t exist because management has only provided one sheet of resources for food and basic assistance. I feel powerless and overwhelmed in this job. Billing sucks. Even if I’m technically working all day to complete extensive intakes it doesn’t count unless I’m making billable units.

Not always up to date in record keeping