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Mercer

Part of Marsh

Engaged Employer

Mercer reviews

3.7

66% would recommend to a friend

(6,673 total reviews)
avatar

Pat Tomlinson

45% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,673 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

7K reviews
4.0
Oct 16, 2008

Good environment to work in, more could be done to reward/retain high achievers at lower levels

Actuarial analyst
Recommend
CEO approval
Business Outlook

Pros

Large multinational company with a lot of opportunities to develop. Friendly atmosphere to work in.

Cons

Sometimes feel as if you are not sufficiently rewarded for you efforts. Rewards packages geared more towards more those at higher levels, particularly in respect of bonuses (bonuses for those with <5 years experience are virtually non-existant). Some recent restucturing excerices leave you with the feeling your job is never safe, regardless of how well you or your unit is doing. Have seen some poor units closed, as well as some excellent ones.

4.0
Oct 16, 2008

Great company with some blinders

Associate consultant
Recommend
CEO approval
Business Outlook

Pros

Working at Mercer provides the opportunity for exposure to a broad range of consulting services. There are many paths you can take to having a successful career at Mercer, especially if you specialize in something and build a niche for yourself. There really is a culture of fun where we can laugh and enjoy time working together in spite of tough clients and projects. Overall, upper level consultants are understanding of workloads and fair in their expectations. The PFS process allows you to propose new direction that you might want to take and encourages open communication about likes and dislikes about your position.

Cons

It can be difficult to know where you stand career wise and when to expect to move up. I think there's a tendency toward rewarding higher level employees more readily than lower level employees even if the contribution relative to the position is similar. Training for new employees is very limited - I think there's a tendency to hire people who are ready to start day 1, rather than investing in people who could be trained to be great. I've seen lots of people hired because they have the name of one of our competitors on their resume and not much else. There is some erosion of niceties that we used to have - breakfast once a week, etc.

3.0
Oct 14, 2008

The business experience will be worthwhile....

Client services analyst
Recommend
CEO approval
Business Outlook

Pros

Good coworkers and the office culture is great! They use spot awards if you work hard. Good amount of space at your desk. Communication between coworkers is good. They provide opportunities to have career development through workshops, online learning, or books. Casual fridays(jeans) and social events are cool.

Cons

Workload sucks at times. Either too much to do or nothing at all, can't seem to find a balance. Senior management doesn't always communicate their needs or project plan well.

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Glassdoor has 7,751 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.