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Mercer

Part of Marsh

Engaged Employer

Mercer reviews

3.7

66% would recommend to a friend

(6,673 total reviews)
avatar

Pat Tomlinson

45% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,673 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

7K reviews
4.0
Oct 6, 2008

A good place to work but still trying to figure out how to take advantage of all our strengths

Principal consultant
Recommend
CEO approval
Business Outlook

Pros

Good opportunities if you are willing to take on the responsibility. Good people to work with in a professional work environment. Lots of good clients that you will collaborate with on important projects.

Cons

You need to understand that relationships are a critical factor in your success. Some managers are not that experienced or interested in people management; there tends to be more recognition for billable work than people managment

1.0
Oct 1, 2008

Not the company it was.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no longer any good reasons to work at Mercer. It is merely a handy way of earning money to pay bills and have a life.

Cons

The culture of deceit and denial encouraged by incompetent management under the delusion they are being effective when they only care for their lick-spittals. It is a serious problem I know of so called IT Professionals in this who promise to do work, don't, it damages service to external clients and they then receive promotions through grades !

4.0
Sep 28, 2008

Mercer is a smart and friendly organization with its major flaws relating to its size.

Consulting analyst
Recommend
CEO approval
Business Outlook

Pros

The people at Mercer are pleasant and know what they're doing, which is refreshing. They're consistently helpful, and most people are social with coworkers. The organization is flatter than others I've worked in - principals have a good deal of interaction with analysts, particularly on small projects where no associates or senior associates are staffed. It wouldn't be right to say that there aren't egos, but they are relatively few; most people are friendly, and those that aren't are penetrable if you enter a meeting with them prepared for their intolerance. Overall, Mercer is a very fair organization and more of a meritocracy than other companies for whom I've worked.

Cons

HR consulting is a narrow field, and the skills acquired in whatever line of business you enter are not particularly transferable. If you're an experienced HR consultant, this is no problem, but if you're a college grad deciding between entry level at Mercer versus entry level at, say, a management consulting firm, this is something to consider. (With that said, actuarial skills are quite transferable, and those I've seen apply to business and law school from non-actuarial roles have fared quite well.) Mercer is also a huge organization, and sometimes the consequences for the company of some other line of business or office's failings will come down on your group. While the Mercer's personality is that of a small firm, it still comes with the other drawbacks of a large company.

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Glassdoor has 7,751 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.