Is Mercer a good company to work for?

Mercer has an overall rating of 3.7 out of 5, based on over 7,749 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 66% of employees would recommend working at Mercer to a friend and 59% have a positive outlook for the business. The best reviews about Mercer have been left by employees working as Intern , Actuarial Associate and Senior Principal .

Does Mercer pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercer employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercer. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Mercer?

66% of Mercer employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercer 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercer?

Consultant (295) , Analyst (269) , Associate (265) , Senior Associate (243) , Senior Analyst (200) , Actuarial Analyst (166) , Principal (153) , Principal Consultant (126) , Senior Consultant (125) , Investment Analyst (98) , Intern (81) , Process Developer (76) , Project Manager (63) , Manager (59) , Process Champion (59)

What are the pros of working at Mercer according to real employee reviews?

"The people you work around are great and there is a great sense of friendship among everyone." ((in 655 reviews)); "The culture is great and the desire to continue to push forward and improve is there." ((in 385 reviews)); "Good Benefits and hybrid working" ((in 348 reviews)); "Colleagues are great and genuinely care about you." ((in 295 reviews)); "Good work environment and collegues." ((in 114 reviews))

What are the cons of working at Mercer according to real employee reviews?

"Low salary and poor medical" ((in 263 reviews)); "Low pay and very political" ((in 255 reviews)); "Poor management not able to develop staff a lot of freeloaders drawing wages and leaving the work to a few" ((in 247 reviews)); "Long hours and weekends throughout most of the year" ((in 124 reviews)); "No training and no alignment with its sell proposal" ((in 115 reviews))

What are employees saying about Mercer layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercer layoffs and their outlook for job security at Mercer in 2026.

What are the top reviewed Mercer locations?

New York , Norwood , Chicago , Dallas , Los Angeles , Louisville , Atlanta , Urbandale , Phoenix , San Francisco , Washington , Houston , Boston , Philadelphia , Seattle , Vernon Hills , Denver , Des Moines , Minneapolis , Saint Louis , Charlotte , Iowa City , Milwaukee , Irvine , Richmond , Norwalk , Deerfield , Portland , Pittsburgh , Salt Lake City

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Mercer

Part of Marsh

Mercer reviews

3.7

66% would recommend to a friend

(6,671 total reviews)

Pat Tomlinson

45% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,671 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Jul 3, 2026

Good work-life balance, but busy season demands overtime

Client relationship specialist

Recommend

CEO approval

Business Outlook

Pros

Good work life balance except for busy season, June-July

Cons

Not diversified environment, overtime work is required during the busy season. No CRM, some IT systems are outdated.

3.0

Jul 2, 2026

Great client exposure but staffing issues affect quality

Principal consultant

Recommend

CEO approval

Business Outlook

Pros

Excellent exposure to interesting client work and supportive colleagues.

Cons

Profound staffing challenges (turnover, failing to hire replacements) have resulted in quality issues.

3.0

Jul 1, 2026

Supportive environment

Health and benefits associate

Recommend

CEO approval

Business Outlook

Pros

Flexible office days collaborative environment Good working hours if supported

Cons

Poor benefits and lower than expected pay Lack of structure

Mercer Response

Thank you for sharing your concerns about pay. We understand that compensation is important for our colleagues, and we strive to provide fair and competitive compensation packages. We regularly evaluate our pay structures to ensure they are in line with industry standards. We value your feedback and will take it into consideration as we continue to improve our compensation practices. We encourage you to have a conversation with your manager or HR partner to discuss your specific concerns and explore potential solutions.

Viewing 13 - 15 of 6,671 Reviews

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Jobs at Mercer

Lead Investment Data Analyst

Health & Benefits Consultant

Workday Payroll Architect

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Good work-life balance, but busy season demands overtime

Great client exposure but staffing issues affect quality

Supportive environment

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