Does Mercury Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercury Insurance Company employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Mercury Insurance Company. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Mercury Insurance Company?

60% of Mercury Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercury Insurance Company 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Mercury Insurance Company?

Claims Adjuster (56) , Claims Specialist II (45) , Claims Specialist (33) , Underwriter (23) , Claims Representative (21) , Claims Examiner (16) , Appraisal Specialist (8) , Claims (8) , Claims Supervisor (8) , Customer Service Representative (8) , Business Systems Analyst (7) , Property Claims Adjuster (6) , Senior Claims Adjuster (6) , Senior Underwriter (6) , Business Analyst (5)

What are the pros of working at Mercury Insurance Company according to real employee reviews?

"Benefits are good." ((in 64 reviews)); "People are great and helpful" ((in 34 reviews)); "Nice Christmas bonus" ((in 33 reviews)); "The coworkers are great." ((in 23 reviews)); "its great training for other roles that have less responsibility when you leave the company." ((in 21 reviews))

What are the cons of working at Mercury Insurance Company according to real employee reviews?

"Low pay and some toxicity on teams" ((in 47 reviews)); "As much as I appreciated my supervisor, upper management didn't care for their people." ((in 23 reviews)); "Some managers do micromanage their staff." ((in 19 reviews)); "The employees do care and want to help customers but there is so much work where you can not think straight." ((in 14 reviews)); "Heavy work load." ((in 12 reviews))

What are employees saying about Mercury Insurance Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercury Insurance Company layoffs and their outlook for job security at Mercury Insurance Company in 2026.

What are the top reviewed Mercury Insurance Company locations?

Brea , Rancho Cucamonga , Los Angeles , Clearwater , San Antonio , Folsom , Austin , San Diego , Sacramento , Bridgewater , Valencia , Oklahoma City , Anaheim , Santa Clarita , Tampa , Fullerton , Long Beach , Camarillo , New York , Dallas , Orange , San Jose , California , New Brunswick , California City , Irvine , Sherman Oaks , Chino Hills , Orlando , Atlanta

Mercury Insurance Company reviews

3.4

60% would recommend to a friend

(719 total reviews)

Gabriel Tirador

79% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (719 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercury Insurance Company has an employee rating of 3.4 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

719 reviews

2.0

Jan 14, 2022

Came and Saw

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits Work schedule 8am to 445pm

Cons

Understaffed High workload and pending claim count compared to other insurance carriers. Low pay No diversity Poor training which caused new employees to burnout quicker and quit

Mercury Insurance Company Response

3y

Thank you for your review. We are working continually to foster an inclusive working environment where diverse perspectives are respected and celebrated. Mercury offers several programs as part of our DEI efforts to further exemplify one of our Core Values – We Do the Right Thing.

5.0

Sep 9, 2021

Great Experience. Decent Pay

Appraisal specialist

Recommend

CEO approval

Business Outlook

Pros

Bonuses, Corporate Discounts, Company Picnic (pre-COVID), benefits are amazing.

Cons

Low or decent pay, short staffed environement.

4.0

Aug 30, 2021

Great Company. Lots of Opportunity

Appraisal specialist

Recommend

CEO approval

Business Outlook

Pros

Mercury has great benefit options but can be a little pricey. In the Claims division there is lots of movement and opportunity to advance. Self management and knowledgeable managers and supervisors. Company picnics (pre COVID), bonuses, decent pay, rental car discount (40-50%), auto insurance discount. Work life balance is a standard here, you will most likely have weekends off and numerous holidays to spend with family.

Cons

Sometimes the work is stressful and overloaded. Company is short staffed so your work expectations can seem unreasonable.

Viewing 124 - 126 of 719 Reviews

Jobs at Mercury Insurance Company

Customer Support Specialist

Claims Representative