Does Mercury Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercury Insurance Company employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Mercury Insurance Company. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Mercury Insurance Company?

60% of Mercury Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercury Insurance Company 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Mercury Insurance Company?

Claims Adjuster (56) , Claims Specialist II (45) , Claims Specialist (33) , Underwriter (23) , Claims Representative (21) , Claims Examiner (16) , Appraisal Specialist (8) , Claims (8) , Claims Supervisor (8) , Customer Service Representative (8) , Business Systems Analyst (7) , Property Claims Adjuster (6) , Senior Claims Adjuster (6) , Senior Underwriter (6) , Business Analyst (5)

What are the pros of working at Mercury Insurance Company according to real employee reviews?

"Benefits are good." ((in 66 reviews)); "People are great and helpful" ((in 35 reviews)); "Little micromanagement is nice and the Christmas bonus is a plus." ((in 28 reviews)); "I worked here for a few years and had great supervisors who genuinely cared and helped us succeed." ((in 20 reviews)); "The coworkers are great." ((in 18 reviews))

What are the cons of working at Mercury Insurance Company according to real employee reviews?

"Low pay and some toxicity on teams" ((in 48 reviews)); "Micro management." ((in 43 reviews)); "As much as I appreciated my supervisor, upper management didn't care for their people." ((in 23 reviews)); "Some managers do micromanage their staff." ((in 20 reviews)); "Heavy Work Load, upper management does not understand" ((in 11 reviews))

What are employees saying about Mercury Insurance Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercury Insurance Company layoffs and their outlook for job security at Mercury Insurance Company in 2026.

What are the top reviewed Mercury Insurance Company locations?

Brea , Rancho Cucamonga , Los Angeles , Clearwater , San Antonio , Folsom , Austin , San Diego , Sacramento , Bridgewater , Valencia , Oklahoma City , Anaheim , Santa Clarita , Tampa , Fullerton , Long Beach , Camarillo , New York , Dallas , Orange , San Jose , California , New Brunswick , California City , Irvine , Sherman Oaks , Chino Hills , Orlando , Atlanta

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Mercury Insurance Company

Mercury Insurance Company reviews

3.4

60% would recommend to a friend

(719 total reviews)

Gabriel Tirador

79% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercury Insurance Company has an employee rating of 3.4 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

719 reviews

4.0

Oct 18, 2023

Steady work environment

Attorney

Recommend

CEO approval

Business Outlook

Pros

Work from home provides work life balance. Much better than being tied to a billable hour timesheet.

Cons

Any insurance company's profitability is a concern long term.

5.0

Oct 16, 2023

A stable company with work-life balance

Human capital

Recommend

CEO approval

Business Outlook

Pros

it is a company that invest in people. Learning organization with a great history. Still feels like a small company, even with 4,000 team members

Cons

We work from home, it can be challenging for team members to learn about the broader company and get connected in a remote environment.

4.0

Oct 9, 2023

No issues

Mercury claims representative

Recommend

CEO approval

Business Outlook

Pros

Liked my superiors, fair place to work

Cons

I really didn't think there were any cons.

Viewing 142 - 144 of 719 Reviews

Jobs at Mercury Insurance Company

Customer Support Specialist

Claims Representative

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Steady work environment

A stable company with work-life balance

No issues

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