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      Mercy

      Engaged Employer

      Mercy reviews

      3.6

      59% would recommend to a friend

      (2,971 total reviews)
      avatar

      Stephen Mackin

      63% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Mercy has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

      Reviews by job title

      3K reviews
      3.0
      Jul 25, 2023

      Not the greatest job but if you have very thick skin you could probably make it work.

      Patient service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sign on bonus is nice since the pay is so low but be aware, they make you wait a period of time for the first half and then another couple of months for the second half. Another pro is that you have the ability to work from home after a certain amount of time, although what they say in the interview is different than what they'll tell you once you're on the job.

      Cons

      A few of the medical staff were pretty unpleasant to interact with, patients are sometimes extremely rude, there is very little help with day-to-day questions because the leads are so busy and the coworker's pick and choose who they help and don't help. The hiring managers will tell you they are a "family" but it did not feel that way in person. I say this because you will clearly be ignored in the teams chat when you ask a question (event though they say that's what it's for) but you'll see those same individuals answer other's questions as soon as they're posted. Overall, it felt very clique-y.

      avatar
      Mercy Response
      2y
      Thank you for taking the time to complete a review and sharing positive and constructive feedback regarding your experience. We appreciate hearing from current and past co-workers, as it provides meaningful insight that helps us improve for the better. If you have any additional feedback to share, please feel free to contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you for your time and dedication!
      5.0
      May 22, 2023

      I love Mercy

      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been with Mercy for over 3 years and a team lead for nearly 2, and Mercy has been an absolutely fantastic place for me to work. My manager and supervisor are incredibly supportive and encouraging, I have the best co-workers I've ever dreamed of, and I love the work we do serving our patients.

      Cons

      I wish positions paid better. It seems that across the board Mercy is paying less than other comparative jobs I've been hearing about.

      avatar
      Mercy Response
      3y
      Thank you for taking the time to complete a review. Our co-workers are one of our greatest assets and we appreciative your positive feedback and suggestions. If you have additional suggestions, please contact us via email at mercyrecruitmentfeed@mercy.net.
      2.0
      Nov 14, 2022

      Mercy Management

      Practice manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good health benefits, enjoyed working with the providers for Mercy, location options near home.

      Cons

      No significant annual salary increases or incentives for management/leadership. Worked well over 50 hours a week doing hourly position work and doing management work after hours, at home and on weekends. Was not able to use PTO appropriately as earned without being questioned and feeling guilty. Even though I was paid salary, I collectively was only making $11-$13 an hour with no OT pay for extra hours outside of operational hours. Poor work/life balance with relatively no incentives or bonuses, very little-no support from leadership to grow or move up in salary.

      avatar
      Mercy Response
      3y
      Thank you for completing a review and sharing feedback regarding your experience and perspective. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!
      Viewing 85 - 87 of 2,971 Reviews
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      ReviewsMercy reviews

      Glassdoor has 3,078 Mercy reviews submitted anonymously by Mercy employees. Read employee reviews and ratings on Glassdoor to decide if Mercy is right for you.