Mercy reviews

3.6

59% would recommend to a friend

(2,971 total reviews)
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Stephen Mackin

63% approve of CEO

55% positive business outlook

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Apr 21, 2022

Amazing

Recommend
CEO approval
Business Outlook

Pros

Good pay Good benefits Good hours Everyone is very nice and helpful

Cons

No cons All pros Lots of moving around

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Mercy Response
4y
We always consider it an honor to receive fivestar reviews! We’re elated to know you’re enjoying your time with Mercy. Thank you for your time and review. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net.
2.0
Feb 17, 2022
Recommend
CEO approval
Business Outlook

Pros

You are able to work from home once you qualify

Cons

Supervisors are too focused on numbers rather than patient care because their managers force unrealistic numbers down on them. You are encouraged to get off the phone as quick as possible to reach your number goals but are then reprimanded for not hitting all the talking points they require before getting off the phone You need to request time off MONTHS in advance, and even if you do, there is absolutely no guarantee that you will get it (a lot of coworkers were denied even life/family events because "they didn't have enough people to handle call volume"). They are complain that patients shouldn't wait that long so they try to train everyone on all specialties but there are no pay raises with each no responsibility. I worked there for a year and learned 4 more specialties therefore have 4x the amount of work and did not get a pay raise. The supervisors don't help employees in the slightest

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Mercy Response
4y
Thank you for completing a review and expressing your concerns. If you would like to share more feedback confidentially, we would like to chat with you. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!
1.0
Jul 26, 2021
Recommend
CEO approval
Business Outlook

Pros

I worked for mercy for 4 years, they offered a decent amount of PTO and ESB per pay period, the doctors are great to work with

Cons

Everything, The amount of pressure placed by the supervisors at the Ortho clinic is so unrealistic, they will write you up for stuff that they continuously do, they do not pay a living wage. They hire medical assistants to do the same job i had as an LPN for $4+ less an hour. Their health insurance sucks. They take your holiday out of your PTO. 10/10 would never go back

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Mercy Response
4y
We’re sorry your experience didn’t meet your expectations. We are committed to continually improving experiences for those we serve and for our co-workers, and we thank you for your suggestions. Thank you for your review and we wish you well in all your endeavors.
Viewing 91 - 93 of 2,971 Reviews

Glassdoor has 3,078 Mercy reviews submitted anonymously by Mercy employees. Read employee reviews and ratings on Glassdoor to decide if Mercy is right for you.